CVB Sales Manager I

City of Grapevine; Grapevine (TX); On-site; USD 52,000 - 78,000; Full time

Job summary

City of Grapevine promotes and markets its meeting facilities, hotels, festivals and events, attractions, restaurants and retail to potential users. The role implements marketing and sales plans, conducts tele-sales, and exhibits at trade shows to attract regional and national clients.

The candidate will develop sales missions, maintain records in CRM, and prepare lead reports while collaborating with hotel staff.

Qualifications

• Requires high school diploma plus four years of customer service and three years of sales and marketing experience in hotels, convention centers, convention and visitor bureaus or associations, or an equivalent combination of education, training and/or experience that provides the required knowledge, skills and abilities to perform the essential functions of the job.
• Bachelor's degree is preferred.
• Flexibility and overnight travel required.
• Must pass a credit check and Federal/National criminal background check. Must have a valid Texas driver's license with an acceptable driving record as defined by City policy.
• Must pass a pre-employment drug screen.

Responsibilities

• Implements marketing and sales plans and strategies to solicit through written and verbal methods various groups, organizations, corporations, etc. for the purpose of developing potential hotel and/or facility, attractions, etc. users, with focus on regional and national markets.
• Implements tele-sales efforts targeted primarily at bringing business users to Grapevine hotels, meeting facilities, attractions, or festivals and events.
• Exhibits at trade shows promoting Grapevine's convention facilities and services, hotels, meeting areas, visitor attractions, etc.
• Develops and conducts personal sales missions with a focus on the regional market, referrals, and repeat business.
• Maintains product knowledge by onsite visits and regular liaison with industry partners.
• Updates and maintains records and reports in sales management software as required for effective account management.
• Develops and prepares sales call reports, leads and correspondence for potential and established clients and follow up through planned marketing efforts, bid packets and direct mail campaigns.
• Attends and participates in department and/or hotel sales meetings.
• Maintains a close working relationship with hotel sales and service staff.
• Assures the implementation of marketing and sales programs for Grapevine hotels, facilities, attractions, festivals and events, etc.
• Assures knowledge of current facilities and services available.
• Performs related duties as directed when such duties are a logical and appropriate assignment to the position.
• Regular and timely attendance are required for this position.
• Interacts professionally and respectfully with the public, coworkers, and others in the course of daily work.

Skills

Project management

Budgeting

Communication

Teamwork / collaboration

Data entry / records management

Marketing & sales knowledge

Word processing

Excel proficiency

Education

High School Diploma

Bachelor's degree preferred

Tools

Microsoft Word

Microsoft Excel

CRM software

Job description

Promotes and markets City of Grapevine, its meeting facilities, hotels, festivals and events, attractions, restaurants and retail to potential users.

• Implements marketing and sales plans and strategies to solicit through written and verbal methods various groups, organizations, corporations, etc. for the purpose of developing potential hotel and/or facility, attractions, etc. users, with focus on regional and national markets.
• Implements tele-sales efforts targeted primarily at bringing business users to Grapevine hotels, meeting facilities, attractions, or festivals and events.
• Exhibits at trade shows promoting Grapevine's convention facilities and services, hotels, meeting areas, visitor attractions, etc.
• Develops and conducts personal sales missions with a focus on the regional market, referrals, and repeat business.
• Maintains product knowledge by onsite visits and regular liaison with industry partners.
• Updates and maintains records and reports in sales management software as required for effective account management.
• Develops and prepares sales call reports, leads and correspondence for potential and established clients and follow up through planned marketing efforts, bid packets and direct mail campaigns.
• Attends and participates in department and/or hotel sales meetings.
• Maintains a close working relationship with hotel sales and service staff.
• Assures the implementation of marketing and sales programs for Grapevine hotels, facilities, attractions, festivals and events, etc.
• Assures knowledge of current facilities and services available.
• Performs related duties as directed when such duties are a logical and appropriate assignment to the position.
• Regular and timely attendance are required for this position.
• Interacts professionally and respectfully with the public, coworkers, and others in the course of daily work.

SKILLS, KNOWLEDGE AND ABILITIES

• Must have the ability to see a project from beginning stages through to fruition.
• Must have strong financial and budgeting skills.
• Must have excellent communication skills and a demonstrated ability to be a team player and work well in a fast-paced environment under tight deadlines.
• Must be proficient in Microsoft Word and Excel and skilled in the operation of computers and performing data entry as well as data base management with the ability to maintain accurate records and statistics.
• Knowledge of office and business procedures, city policies, rules and regulations, applied health and alcohol laws and regulations.
• Must have willingness to physically participate in the set up and tear down of festivals and events.
• Must have knowledge of marketing and sales theories, principles and practices.

EDUCATION, EXPERIENCE AND OTHER REQUIREMENTS

Requires a high school degree plus four years of customer service and three years of sales and marketing experience in hotels, convention centers, convention and visitor bureaus or associations, or an equivalent combination of education, training and/or experience that provides the required knowledge, skills and abilities to perform the essential functions of the job.

Bachelors degree is preferred.

Flexibility and overnight travel required.

Must pass a credit check and Federal/National criminal background check. Must have a valid Texas driver's license with an acceptable driving record as defined by City policy.

Must pass a pre-employment drug screen.

WORKING CONDITIONS

While performing the essential functions of this position the employee is rarely exposed to disagreeable environmental factors.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the essential functions of this job the employee is regularly required to perform light to medium work that involves walking or standing, use the computer keyboard and mouse, use hands to finger, handle, or feel, reach with hands and arms, talk and hear, stand, walk, and stoop, or crouch. This position requires occasionally lifting and/or moving up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. This job requires the ability to work in an office environment where the noise level is usually moderate.

The above statements are intended to describe the general nature and level of work being performed by the person assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties and skills required. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer as the needs of the employer and the job requirements change.