Customs Trade Specialist

FedEx Logistics; Memphis (TN); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Tuition reimbursement

Job summary

FedEx Logistics in Memphis, TN seeks an entry-level Customs Documentation Coordinator to coordinate required paperwork for US Customs on behalf of importers. You will handle data entry, ensure compliance, and work with government agencies and carriers to deliver reliable service.

Responsibilities include processing agency shipments, remote filings, and maintaining accurate records while adhering to all regulatory requirements.

Qualifications

• HS Diploma or GED is required.
• 12 months industry experience preferred.
• 6 months work experience required.
• Data entry/keyboard experience required.
• Excellent verbal and written communication skills.
• Strong organizational and interpersonal skills.

Responsibilities

• Coordinate documentation for US Customs/Government Agencies for entry of goods.
• Provide impeccable customer service to importers.
• Process agency brokerage shipments and remote filings as needed.
• Maintain and update shipment documentation in compliance with record-keeping requirements.
• Work with internal staff and government agencies to ensure high service levels.
• Perform entry reconciliations and resolve Customs issues.

Skills

Customer service

Data entry

Multi-system usage

Problem solving

Time management

Education

HS Diploma or GED

Tools

MS Office

Outlook

Customs software systems

Job description

Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.

• Provide impeccable customer service
• May process commodities that have been identified and isolated as requiring specialized processing to reduce the risk of liquidated ages and penalties through classification and the applications of proper duty preference.
• Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs.
• Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA's (participating Government Agencies)
• Maintain and keep current all shipment documentation in compliance with all record keeping requirements.
• Adhere to all international importing and exporting regulations.
• Work closely with other internal staff, departments, other fedex opcos, customers and government agencies to deliver high level of service to customers.
• Process agency brokerage shipments
• May handle remote filings
• Performs entry reconciliations as needed
• Ensure all government and organizational policies are followed.
• Follow up on Customs matters and resolve problems.
• Performs entry reviews as needed

KSA's

• HS Diploma or GED required.
• Minimum of 12 months of industry experience preferred.
• Minimum of 6 months work experience required.
• Data entry/keyboard experience required.
• CCS and/or Brokers license preferred.
• Required - MS Office, Outlook, Office equipment (phone, fax, photocopier, printer, scanner)
• Excellent communication skills, verbal and written
• Organizational Skills
• Inter-personal skills
• Problem solving Skills
• Handle high volume of work
• Handle time sensitive work
• Ability to work independently with minimum supervision
• Ability to use multiple systems and reference material
• Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments
• Knowledge of customs regs, harmonized tariff schedules preferred.
• Performs other or additional duties as assigned
• Paid Training Provided

HS Diploma or GED required. Minimum of 12 months of industry experience preferred. Minimum of 6 months work experience required. A minimum of one (1) year of experience using computer systems in a professional, educational, or comparable environment with the ability to perform routine tasks such as data entry, document creation, navigation of standard software applications, and operation of basic office equipment. Excellent communication skills, verbal and written. Organizational Skills. Inter-personal skills. Problem solving Skills. Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision. Ability to use multiple systems and reference material. Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments. Knowledge of customs regs, harmonized tariff schedules preferred. Preferred Qualifications: Remote in Memphis, Miami, and Indianapolis only
Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement. Pay: * starting at 21.14 USD Hourly
Additional Details: Monday-Friday 8:00-4:30 EST
FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability.

• Know Your Rights
• Pay Transparency

FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)
FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.