Customs Trade Coordinator - S2

FedEx; Auburn (WA); Hybrid; USD 26,000 - 27,000; Full time

Benefits offered by this job

Paid Training Provided

Job summary

FedEx Logistics is seeking a documentation coordinator to handle US customs paperwork, classify goods, and ensure timely entry for importers. You will deliver strong customer service while coordinating with carriers, brokers, and government agencies.

The role requires data entry, MS Office and Outlook proficiency, and the ability to work independently with minimal supervision. Training is provided, and the position supports a variable remote/work‑in‑office arrangement.

Qualifications

• HS diploma or GED required; no industry experience required.
• Minimum 6 months work experience preferred.
• Data entry and keyboard experience required.
• Working knowledge of MS Office and email applications (Outlook) using multiple screens.

Responsibilities

• Coordinate documentation for US Customs/Government Agencies for entry of goods into the US.
• Provide impeccable customer service.
• Obtain correct classification of goods for customs release.
• Data entry and processing of import related documentation for submission to US Customs.
• Maintain and keep current shipment documentation in compliance with record keeping requirements.
• Adhere to importing/exporting regulations and work with internal staff, carriers, brokers, and agencies.
• Process agency brokerage shipments and may handle remote filings.
• Ensure policies are followed and perform other duties as assigned.
• Paid training provided.

Skills

Data entry

Communication skills

Independent work

Problem solving

Education

HS Diploma or GED

Tools

MS Office

Outlook

Job description

Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers

Provide impeccable customer service

Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs.

Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA's (participating Government Agencies)

Maintain and keep current all shipment documentation in compliance with all record keeping requirements.

Adhere to all international importing and exporting regulations.

Work closely with other internal staff, departments, other FedEx operations, and customers to deliver high level of service to customers.

Process agency brokerage shipments.

May handle remote filings

Ensure all government and organizational policies are followed.

Performs other duties as assigned.

Paid Training Provided.

HS Diploma or GED required. No industry experience required. Minimum of 6 months work experience preferred.

Data entry/keyboard experience required. Working knowledge of MS Office and email applications such as Outlook using multiple screens and windows.

Excellent communication skills, verbal and written. Organizational Skills. Inter-personal skills. Problem solving skills.

Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision.

Ability to use multiple systems and reference material. Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments.

Preferred Qualifications:

Excellent communication and computer administration skills. Intermediate or advanced in Microsoft office Suite- Word, Excel, Outlook, MS Teams, SharePoint, OneNote, etc. Experience with research and problem-solving a plus. Experience working independently in a production drive environment, where accuracy and attention to detail are mandatory. This is role variable remote, with some work from home opportunity and some in the office work, dependent on company policy.

Pay Transparency:

The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire. In New Jersey, any compensable Security and Walk time will be paid to non-exempt/hourly employees at the state minimum wage.

Pay: $18.87- $19.95

Additional Details: Shift: Tue -Sat 4PM-12AM AKST. This role is variable remote, with some work from home opportunity and some in the office work, dependent on company policy. Must live within 50 miles of the posted facility to qualify.

FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We’re glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!

FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability.

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FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)

FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.