Customs Trade Coordinator - 1st Shift

FedEx Logistics; New York (NY); Hybrid; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking logistics company where you will play a pivotal role in ensuring smooth customs processes for imports. This hybrid position offers a blend of remote and in-office work, allowing you to balance your professional and personal life effectively. You will be responsible for coordinating essential documentation, providing exceptional customer service, and collaborating with various stakeholders to uphold compliance with international regulations. With a commitment to training and development, this role is perfect for those looking to grow in a dynamic environment while making a significant impact on global trade.

Benefits

Paid Training

Work-from-home Opportunities

Flexible Schedule

Qualifications

• High School Diploma or GED required; no industry experience necessary.
• Minimum of 6 months work experience preferred.

Responsibilities

• Coordinate documentation for US Customs and Government Agencies.
• Maintain shipment documentation in compliance with regulations.

Skills

Data Entry

Customer Service

Communication Skills

Organizational Skills

Problem-Solving Skills

MS Office Proficiency

Education

High School Diploma or GED

Tools

MS Office

Outlook

Office Equipment

Job description

This role is hybrid, based out of our JFK 150-22 132nd Ave, Jamaica NY 11434 office. It offers some work-from-home opportunities and some in-office work, depending on company policy.

Work Schedule:

1st Shift: Monday - Friday, 8:00 AM - 4:30 PM EST
Tuesday - Saturday, 6:00 AM - 2:30 PM EST

Wage:

$16.50 per hour

Overview

Responsible for coordinating documentation required by US Customs and Government Agencies for the entry of goods into the US on behalf of importers.

• Provide excellent customer service.
• Obtain correct classification of goods for customs release using databases, SOPs, tariff books, internet, or customs sources.
• Perform data entry and process various import-related documentation for submission to US Customs, including handling all Participating Government Agencies (PGAs).
• Maintain and keep current all shipment documentation in compliance with record-keeping requirements.
• Adhere to all international importing and exporting regulations.
• Collaborate with internal staff, departments, FedEx operations, and customers to deliver high-quality service.
• Process agency brokerage shipments.
• May handle remote filings.
• Follow all government and organizational policies.
• Perform other duties as assigned.
• Paid training provided.

Experience:

• HS Diploma or GED required; no industry experience necessary.
• Minimum of 6 months work experience preferred.
• Data entry and keyboard skills required.
• Proficiency in MS Office, Outlook, and office equipment (phone, fax, photocopier, printer, scanner).
• Excellent verbal and written communication skills.
• Strong organizational, interpersonal, and problem-solving skills.
• Ability to handle high-volume, time-sensitive work independently with minimal supervision.
• Ability to use multiple systems and reference materials.
• Ability to interact with customers, carriers, brokers, government agencies, and internal staff at all levels.

Preferred Qualifications:

Details about pay transparency, salary ranges, and benefits are provided, emphasizing that actual pay depends on experience, market, location, and other factors.

Additional Details:

FedEx Logistics offers freight forwarding, import/export services, customs brokerage, trade advisory, and e-commerce solutions. We are committed to equal employment opportunity and consider qualified applicants with criminal histories in accordance with applicable laws.