Customs Trade Coordinator

FedEx Logistics; Memphis (TN); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Retirement plan

Tuition reimbursement

Job summary

FedEx Logistics is seeking a detail-oriented Customs Trade Coordinator in Memphis, TN to support the release and classification of imported goods. You will review documentation, work with customs systems, and coordinate with FTN, FedEx Express, CBP, and internal teams to resolve complex entries.

The role requires strong analytical ability, excellent communication, and the capacity to handle high volumes in a fast-paced environment. Training and career growth opportunities are offered.

Qualifications

• High school diploma or GED required; two years of business experience preferred.
• Working knowledge of customs regulations, Harmonized Tariff Schedule and tariff programs preferred.
• Ability to analyze data and make sound decisions in a time-sensitive environment.
• Excellent communication skills, verbal and written; ability to interact with internal and external customers.

Responsibilities

• Arrange for the release of FedEx express shipments from customs custody and classify imported merchandise.
• Analyze documentation to determine admissibility and arrange release type with customs FTN and FedEx express systems.
• Research entries on customs reports to determine error ownership, penalties, and actions to bring entries into compliance.
• Interact with FTN teams, FedEx express, and CBP port offices via email, letters, or phone to resolve issues.
• Perform audits and QA referrals; conduct no-reason-to-cage reviews and cross-reference with job aids.
• Inform customers of duties and fees for customs clearance and 24-hour response requirements.

Skills

Communication skills

Time management

Organizational skills

Inter-personal skills

Problem solving

Education

High school diploma or GED

Job description

This position is responsible for any of the various tasks listed as assigned: arrange for the release of FedEx express shipments from custom's custody and complete all types of classification activities, process FedEx express caged shipments to ensure timely release, performs audits and quality referral functions.

Analyzes documentation to determine admissibility and arrange for the type of release required with customs FTN and FedEx express systems. Researches entries on customs reports, such as the bo8/late filed cf7501's, b35/misdeliveries, and bo7/acs rejected entries to determine error ownership, provide comments, penalty impact, FTN savings, and actions required bringing the entries into compliance. Interacts with various FTN teams, FedEx express and CBP port office/hub via email, letters or telephone in getting problematic entries resolved. Assists with nrtc (no reason to cage) review weekly review in cross referencing with rcd's and job aids. Performs prior disclosures, qa referrals, etc. Contact customers in a professional manner, advising them of all duties and fees payable to customs for clearance of their merchandise. Clearly inform customers of 24-hour requirement for response if changes to entry are requested. Completes all audit activities assigned in an accurate and timely manner. Completes the classification of imported merchandise by determining the proper tariff classification and associated duty rate and calculating the entered value using t/b and FedEx express systems. Completes a daily performance report on classification and related activities. Ensures files are completed accurately and timely according to customs regulation, oga (i.e. Fda) and FedEx contract specifications.

High school diploma/GED. Two (2) years of business experience or two (2) years of college credits preferred. Working knowledge of customs regulations, harmonized tariff schedules and special tariff treatment programs preferred. Ability to analyze data & information and to make sound decisions in a time sensitive atmosphere. Demonstrate effective communication skills to work with internal and external customers. Efective organizational skills. Ability to complete multiple duties and meet multiple deadlines. Experience with and the ability to process a high volume of incoming information via image, hardcopy, phone and fax to meet specific time schedules.

HS Diploma or GED required. No industry experience required. Minimum of 6 months work experience preferred.

A minimum of one (1) year of experience using computer systems in a professional, educational, or comparable environment with the ability to perform routine tasks such as data entry, document creation, navigation of standard software applications, and operation of basic office equipment.

Excellent communication skills, verbal and written. Organizational Skills. Inter-personal skills. Problem solving skills.

Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision.

Ability to use multiple systems and reference material. Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments.

Preferred Qualifications

Pay Transparency

This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

Pay: $18.87 - $26.42 USD Hourly

Additional Details: Customs Trade Coordinator

FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability.

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• Pay Transparency

FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)

FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.