Customs Brokerage Coordinator - S2

FedEx Group; South San Francisco (CA); On-site; USD 34,000 - 48,000; Full time

Job summary

FedEx Logistics in California is seeking an administrative coordinator to support the import and other departments, ensuring timely cargo release and accurate forms processing while coordinating with the customer service team. The role requires high organization and attention to detail to manage a high volume of documents and complex instructions.

This hybrid role requires a high school diploma or GED, 6 months of brokerage/transportation or customer service experience, proficiency in MS Office

Qualifications

• HS Diploma or GED required.
• 6 months of brokerage or transportation experience and/or customer service experience preferred.
• MS Office, Outlook, Office equipment required.
• Excellent communication skills, verbal and written.
• Detail oriented.
• Knowledge in HTS classification & familiar with the harmonized tariff system.
• Knowledge of U.S. Customs regulations & other federal regulations and requirements.

Responsibilities

• Coordinate the activities of the administrative team to assist the supervisor in providing administrative support for import or other departments.
• Ensure timely payment of duties by collecting and submitting entry summary documentation and communicating with customer service associates.
• Complete entry/release processing by assembling and routing documents to U.S. Customs, carriers, and other agencies.
• Maintain transaction records by updating the computer system and filing documents.
• Provide guidance to associates and assist in resolving problems.

Skills

Communication skills

Organization

Interpersonal skills

Problem solving

Education

HS Diploma or GED

Tools

MS Office

Outlook

Job description

To coordinate the activities of the administrative team in order to assist the supervisor in providing a high level of administrative support for the import or other departments, ensuring timely release and delivery of cargo and related forms processing and communication with the customer service team.

Ensures timely payment of customs duties by collecting and submitting entry summary documentation. Determine priority and special processing requirements of transactions by reviewing instructions and/or communicating with customer service associates. Completes entry/release transaction processing by photocopying, assembling, and routing documents to U.S. Customs other government agencies, and carriers, and by assembling and distributing invoices. Ensures prompt movement of cargo by obtaining freight release and communicating with carriers. Ensures compliance with customs regulations by assembling entry summary documents and arranging for timely duty payment. Maintains physical and electronic transaction records by updating computer system with file status and notes, and by filing documents. Provides support for other team associates by identifying and completing more complex or urgent tasks. Provides assistance to supervisor by monitoring workload and workflow. Ensures a consistently high level of service by assisting in problem resolution, and by training other associates. Ensures regulatory compliance by reviewing and retaining training material and documentation provided by management, U.S. Customs, and other agencies, as well as any published procedures and guidelines.

High school diploma/GED. Individual should be very organized and detail oriented, able to prioritize and manage a large amount of work documents. Should be able to move quickly between a number of tasks, reassigning priorities throughout the day. Should be able to work well under pressure. Should be very knowledgeable about customs entry assembly procedures and local practices, for obtaining carrier release and dispatching freight. Good communication skills needed to interface with other members of the team and department. Must be able to provide guidance to other associates, and to resolve or assist in resolving problems.

HS Diploma or GED required. 6 months of brokerage or transportation experience and/or customer service experience preferred. MS Office, Outlook, Office equipment (phone, fax, photocopier, printer, scanner) required.

Excellent communication skills, verbal and written. Organizational Skills. Inter-personal skills. Problem solving Skills.

Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision.

Detail oriented. Knowledge in HTS classification & familiar with the harmonized tariff system. Knowledge of U.S. Customs regulations & other federal regulations and requirements with respect to specific area of expertise. Paid Training Provided.

Preferred Qualifications

This is a hybrid position.

Pay Transparency

This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

Pay

$24.91 - 34.87 USD Hourly

Additional Details

Shift-Friday to Tuesday 1PM-9PM PST

Pay Transparency

The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire. In New Jersey, any compensable Security and Walk time will be paid to non-exempt/hourly employees at the state minimum wage.

For details on our comprehensive benefits, click here.

California Fair Chance

Qualified applicants with arrest or conviction records will be considered for employment in accordance with Los Angeles County Fair Chance Ordinance for Employers, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.

FedEx complies with criminal history and Security Threat Assessment (STA) screening requirements defined by the Transportation Security Administration (TSA) for positions requiring security identification display area (SIDA) access, Department of Transportation (DOT) Federal Motor Carrier Safety Administration (FMCSA) regulations for commercial driving positions, Department of Defense Facility Security Office standard procedures in covered facilities, and all other laws, regulations, or executive orders, including those required by federal, state, or local government contract, or which the Attorney General determines to be essential for an employer to do business with an agency or department of the federal, state, or local government.

FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We’re glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!

FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability.

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• Pay Transparency

FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)

FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.