Customs Trade Coordinator

FedEx Logistics; Indiana, Indianapolis (PA, IN); Remote; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a detail-oriented individual to manage customs documentation and ensure compliance with regulations. This role offers the opportunity to provide exceptional customer service while processing import documentation and collaborating with various stakeholders. With a starting pay rate of $16.35 per hour and the flexibility of remote work, this position is perfect for those looking to grow in the logistics and customs brokerage field. Join a diverse and inclusive team committed to helping companies reach global markets.

Qualifications

• Minimum of 6 months work experience preferred.
• Ability to handle high-volume, time-sensitive work independently.

Responsibilities

• Coordinate documentation required by US Customs for goods entry.
• Provide impeccable customer service and maintain shipment documentation.

Skills

Data Entry

Communication Skills

Organizational Skills

Problem-Solving Skills

Interpersonal Skills

Education

High School Diploma or GED

Tools

MS Office

Outlook

Office Equipment

Job description

Responsible for coordinating documentation required by US Customs and Government Agencies for the entry of goods into the US on behalf of importers.

Key Responsibilities:

1. Provide impeccable customer service.
2. Obtain correct classification of goods for customs release using databases, SOPs, tariff books, internet, or customs sources.
3. Data entry and processing of import documentation for submission to US Customs, including handling all Participating Government Agencies (PGAs).
4. Maintain and keep current all shipment documentation in compliance with record-keeping requirements.
5. Adhere to international importing and exporting regulations.
6. Collaborate with internal staff, departments, FedEx operations, and customers to ensure high service levels.
7. Process agency brokerage shipments.
8. Handle remote filings as needed.
9. Ensure compliance with all government and organizational policies.
10. Perform other duties as assigned. Paid training provided.

Qualifications:

• HS Diploma or GED required; no industry experience necessary. Minimum of 6 months work experience preferred.
• Data entry and keyboard skills required.
• Proficiency in MS Office, Outlook, and office equipment (phone, fax, photocopier, printer, scanner).
• Excellent verbal and written communication skills.
• Strong organizational, interpersonal, and problem-solving skills.
• Ability to handle high-volume, time-sensitive work independently with minimal supervision.
• Ability to use multiple systems and reference materials.
• Ability to interact with customers, carriers, brokers, government agencies, and internal staff at all levels.

Preferred Qualifications:

Position is WFH/Remote but must be located near our Aviation Drive facility in Indianapolis, Indiana. Work hours are Tuesday through Saturday, 8 am to 4:30 pm.

Compensation and Additional Details:

Starting pay rate is $16.35 per hour.

FedEx Logistics offers freight forwarding, import/export services, customs brokerage, and trade facilitation solutions to help companies reach global markets.

FedEx Logistics is an equal opportunity employer committed to diversity and inclusion, considering all qualified applicants regardless of protected statuses.