Customs Trade Coordinator - S3

FedEx Logistics; Indiana, Indianapolis (PA, IN); Remote; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a detail-oriented individual to join their team in a remote capacity. This role involves coordinating essential documentation for customs clearance, ensuring compliance with international regulations, and providing exceptional customer service. The ideal candidate will possess strong data entry skills and proficiency in Microsoft Office applications. With flexible work hours and a supportive training program, this position offers a great opportunity to grow within a dynamic environment. If you thrive in fast-paced settings and enjoy problem-solving, this role is perfect for you.

Qualifications

• Minimum of 6 months work experience preferred.
• Proficiency in data entry and handling high volume tasks.

Responsibilities

• Coordinate documentation for US Customs and Government Agencies.
• Process import-related documentation for submission to US Customs.

Skills

Data entry

Communication skills

Organizational skills

Problem-solving skills

Interpersonal skills

Education

High School Diploma or GED

Tools

MS Office

Outlook

Office equipment

Job description

Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.

Provide impeccable customer service.

Obtain correct classification of goods for customs release from database, SOPs, tariff book, internet, or customs.

Data entry and processing of various import-related documentation for submission to US Customs; may handle all PGAs (Participating Government Agencies).

Maintain and keep current all shipment documentation in compliance with record-keeping requirements.

Adhere to all international importing and exporting regulations.

Work closely with internal staff, departments, other FedEx operations, and customers to deliver high-level service.

Process agency brokerage shipments.

May handle remote filings.

Ensure all government and organizational policies are followed.

Perform other duties as assigned. Paid training provided.

Qualifications: HS Diploma or GED required. No industry experience required; minimum of 6 months work experience preferred. Data entry/keyboard experience required. Proficiency in MS Office, Outlook, and office equipment (phone, fax, photocopier, printer, scanner). Excellent communication skills, organizational skills, interpersonal skills, and problem-solving skills. Ability to handle high volume and time-sensitive work independently with minimal supervision. Ability to use multiple systems and reference materials. Ability to interact with customers, carriers, brokers, government agencies, internal staff, and management at all levels.

Preferred Qualifications: Position is WFH/Remote, but must be located within proximity of our Aviation Drive facility in Indianapolis, IN. Work hours: Mon 4:30AM-1:30PM, Tues-Fri 2:30AM-11:30AM.

Pay Transparency: Starting rate: $18.80/hour.

Company Overview: FedEx Logistics offers freight forwarding, import/export services, customs brokerage, and trade solutions to help companies reach global markets. We are committed to equal opportunity employment and fostering an inclusive environment.