Customs Trade Agent - S3

FedEx Logistics; Memphis (TN); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid training

Hybrid work arrangement

Job summary

FedEx Logistics in Memphis is seeking a detail-oriented coordinator to manage documentation for US customs entry and agency shipments. The role emphasizes accurate data entry, strong MS Office usage, and high-quality client service in a fast-paced environment.

The position requires a high school diploma or GED, ability to work independently with minimal supervision, and the capacity to handle high-volume, time-sensitive work across multiple systems.

Qualifications

• HS Diploma or GED required. No industry experience required. No work experience required.
• Data entry/keyboard experience required. Working knowledge of MS Office and email applications such as Outlook using multiple screens and windows.
• Excellent communication skills, verbal and written. Organizational Skills. Inter-personal skills.

Responsibilities

• Coordinate documentation required by US Customs/Government Agencies for entry of goods into the US.
• Provide impeccable customer service.
• Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs.
• Data entry and processing of various import related documentation for submission to US Customs.
• Maintain and keep current all shipment documentation in compliance with record keeping requirements.
• Adhere to all international importing regulations.
• Work closely with other internal staff and departments to deliver high level of service.
• Process agency brokerage shipments.
• Ensure all government and organizational policies are followed.
• Paid Training Provided.

Skills

Data entry

MS Office

Excellent communication

Organizational skills

Interpersonal skills

Education

High School Diploma or GED

Tools

Outlook

Job description

Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers

Provide impeccable customer service

Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs.

Data entry and processing of various import related documentation for submission to US Customs and may handle limited PGA's (participating Government Agencies)

Maintain and keep current all shipment documentation in compliance with all record keeping requirements.

Adhere to all international importing regulations.

Work closely with other internal staff and departments to deliver high level of service to customers.

Process agency brokerage shipments.

Ensure all government and organizational policies are followed.

Performs other duties as assigned. Paid Training Provided.

HS Diploma or GED required. No industry experience required. No work experience required.

Data entry/keyboard experience required. Working knowledge of MS Office and email applications such as Outlook using multiple screens and windows.

Excellent communication skills, verbal and written. Organizational Skills. Inter-personal skills.

Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision.

Ability to use multiple systems and reference material. Interact with internal staff, management of all levels, internal departments.

Preferred Qualifications: Shift: Mon - Thurs 9:00 PM - 5:30 AM CST; Sun 5:00 AM - 1:30 PM CST This is a hybrid role located in Memphis, Tennessee.

Pay Transparency

Pay:

Additional Details

FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We’re glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!

FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability.

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• Pay Transparency

FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)

FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.