Customs Trade Agent

FedEx Logistics; Phoenix (AZ); On-site; USD 25,000 - 30,000; Full time

Job summary

FedEx Logistics in Phoenix, AZ is seeking a detail-oriented coordinator to manage US Customs documentation for import entries. You will ensure accurate classifications and data entry, maintaining compliant shipment records while delivering excellent customer service.

Role requires a diploma or GED and at least 1 year of computer systems experience; on-site schedule Monday to Friday with paid training provided. Overtime may be required.

Qualifications

• HS Diploma or GED required. No industry experience required.
• One year of experience using computer systems and data entry.
• Ability to navigate standard software applications and office equipment.

Responsibilities

• Coordinate documentation for US Customs and government agencies for entry of goods.
• Provide impeccable customer service and communicate with internal staff.
• Determine correct classification of goods for customs release.
• Enter data and process import-related documents for submission to US Customs.
• Maintain current shipment documentation in compliance with record keeping rules.
• Adhere to international importing regulations and company policies.
• Process agency brokerage shipments and work with multiple departments.

Skills

Excellent communication

Organizational skills

Inter-personal skills

Independent work

High volume workload

Education

HS Diploma or GED

Job description

Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.

Provide impeccable customer service

Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs.

Data entry and processing of various import related documentation for submission to US Customs and may handle limited PGA's (participating Government Agencies)

Maintain and keep current all shipment documentation in compliance with all record keeping requirements.

Adhere to all international importing regulations.

Work closely with other internal staff and departments to deliver high level of service to customers.

Process agency brokerage shipments.

Ensure all government and organizational policies are followed.

Performs other duties as assigned. Paid Training Provided.

HS Diploma or GED required. No industry experience required. No work experience required.

A minimum of one (1) year of experience using computer systems in a professional, educational, or comparable environment with the ability to perform routine tasks such as data entry, document creation, navigation of standard software applications, and operation of basic office equipment.

Excellent communication skills, verbal and written. Organizational Skills. Inter-personal skills.

Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision.

Ability to use multiple systems and reference material. Interact with internal staff, management of all levels, internal departments.

Preferred Qualifications

Onsite role in Phoenix, AZ 85034. Monday-Friday, 6:00 AM-2:30 PM MST, with required overtime. No remote work or schedule flexibility. Candidates must reside within 50 miles and be available for all required hours and overtime.

Pay Transparency

This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current. Starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors. Permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

Pay

Typical starting rate: $18.50

FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability.

• Know Your Rights
• Pay Transparency

FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)

FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.