Customs Trade Agent

FedEx Logistics; Northern (KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

FedEx Logistics seeks a detail-oriented professional to coordinate the documentation required for US customs entry on behalf of importers. You will provide excellent customer service, classify goods for customs release, and process import-related paperwork across multiple systems, ensuring compliance and timely delivery.

The role involves handling high volumes with precision and collaborating with internal teams.

Qualifications

• HS Diploma or GED required.
• At least 1 year of experience using computer systems for data entry and document creation.
• Excellent communication, organizational, and interpersonal skills.
• Ability to handle high volumes and time-sensitive work; work independently with minimal supervision.

Responsibilities

• Coordinate documentation required by US Customs and Government Agencies for entry of goods into the US.
• Provide impeccable customer service.
• Classify goods for customs release using databases, SOPs, tariff books or internet.
• Process and enter import-related documentation for submission to US Customs; may handle limited participating Government Agencies.
• Maintain and keep current all shipment documentation in compliance with record-keeping requirements.
• Adhere to international importing regulations and work with internal staff to deliver high-level service.
• Process agency brokerage shipments and ensure policies are followed.
• Perform other duties as assigned.

Skills

Communication

Data entry

Organization

Independence

Interpersonal skills

Education

HS Diploma or GED

Job description

Responsibilities

• Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.
• Provide impeccable customer service
• Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs.
• Data entry and processing of various import related documentation for submission to US Customs and may handle limited PGA's (participating Government Agencies)
• Maintain and keep current all shipment documentation in compliance with all record keeping requirements.
• Adhere to all international importing regulations.
• Work closely with other internal staff and departments to deliver high level of service to customers.
• Process agency brokerage shipments.
• Ensure all government and organizational policies are followed.
• Performs other duties as assigned. Paid Training Provided.

Qualifications

HS Diploma or GED required. No industry experience required. No work experience required.

A minimum of one (1) year of experience using computer systems in a professional, educational, or comparable environment with the ability to perform routine tasks such as data entry, document creation, navigation of standard software applications, and operation of basic office equipment.

Excellent communication skills, verbal and written. Organizational Skills. Inter-personal skills.

Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision.

Ability to use multiple systems and reference material. Interact with internal staff, management of all levels, internal departments.

Preferred Qualifications

Shift: Mon - Fri 6:00 AM - 2:30 PM CST

Location: This si a hybrid role; must reside within 50-mile radius of facility.

Pay Transparency

Pay Transparency:

Pay:

For details on our comprehensive benefits, click here.

FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We’re glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!

FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability.

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FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)

FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.