Customs Import Specialist

Axel Springer hy GmbH; Columbia (SC); On-site; USD 62,000 - 74,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision coverage

Growth & development programs

Job summary

GHY is seeking a Customs Import Specialist to join our team in the United States. Reporting to the Client Care Manager, you will process shipment releases accurately and efficiently while delivering outstanding service across ocean, air, truck, and rail modes.

Responsibilities include reviewing entry packages, managing AES filings and ISF submissions, and coordinating with carriers and clients to meet tight deadlines. Prior brokerage experience is preferred.

Qualifications

• Completion of Grade 12 Education.
• Prior Brokerage Services/Logistics Experience Preferred.
• Strong prioritization skills in fast-paced environment.

Responsibilities

• Monitor entry folders and prioritize shipments by ETA for timely customs submission.
• Process entries for ocean, air, truck, and rail shipments.
• Handle in-bonds, AES filings, prior notices, manifests, and ISF submissions.
• Review documentation to ensure complete entry packages before processing.
• Communicate with carriers, vendors, and clients via phone and email.
• Monitor entry dashboards and escalate issues to Production Manager.
• Perform other duties as required.

Skills

Outlook

Excel

Word

Communication

Detail oriented

Time management

Problem solving

Independent work

Education

Grade 12 Education

Tools

AES filings

ISF submissions

Job description

At GHY, we don't just move goods across borders — we move possibilities forward. As one of Canada’s 50 Best-Managed Companies, we’re proud to be a family-led organization where people genuinely care about their work, their clients, and one another.

For over a century, we’ve been helping importers and exporters trade confidently in global markets. With offices across Canada and the United States — including Toronto, Emerson, Winnipeg, Calgary, Vancouver, North Dakota, and South Carolina — GHY continues to grow through integrity, innovation, and care.

About the Role:

Reporting to the Client Care Manager, the Customs Import Specialist is responsible for processing shipment releases for our clients accurately and efficiently while delivering outstanding service.

What You’ll Do:

• Monitor assigned entry folders and prioritize shipments by ETA for timely submission to customs
• Process entries for ocean, air, truck, and rail shipments
• Handle in-bonds, AES filings, prior notices, manifests, and ISF submissions
• Review documentation to ensure complete entry packages before processing
• Communicate internally and externally with carriers, vendors, and clients via phone and email
• Monitor entry dashboards and elevate “moment of truth” issues to the Production Manager
• Perform other duties as required

Who You Are:

• Ability to represent GHY professionally and collaborate effectively
• Strong prioritization skills in a fast-paced, changing environment
• Self-motivated and able to work independently
• Exceptional attention to detail and problem-solving skills
• Proficiency in Outlook, Word, and Excel
• Excellent oral and written communication skills
• Ability to meet tight deadlines

What You’ll Bring:

• Completion of Grade 12 Education
• Prior Brokerage Services/Logistics Experience Preferred

Working Conditions:

• Sitting at desk, 95%
• Standing at counter/machine, 5%

Position Classification:

• Associate Level II/III: Wage dependent upon experience. PREMIUM pay offered for Evening Shift.

LOCATION:

In or Around the Surrounding Areas of Pembina, ND OR Columbia, SC

HOURS OF WORK:

Full‑Time Schedule: 40 hours, 2 PM or later shift start…

• Two Stat Holidays may be required to be worked annually
• Participation in the afterhours/on-call rotation will be required

Why You’ll Love Working Here:

• We CARE: Our values guide everything we do — Clients are our focus, Associates matter, Relentlessly serving traders, Excellence and innovation in all we do.
• Work-Life Balance: Flexibility and connection matter. Our Giveback Committee, Social Committee, and Cultural Ambassadors keep our teams supported, engaged, and inspired.
• Competitive Compensation: Fair pay through scheduled salary assessments and a performance-based bonus program.
• Excellent Benefits: Comprehensive, subsidized health, dental, vision, short- and long-term disability, and life & AD&D coverage.
• Growth & Development: Access to our internal university, leadership development program

We are an equal opportunity employer and value diversity. All employment is decided based on qualifications, merit, and business need.