Customs Entry Writer/ Import Operations Specialist

Staffmark; New York (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

Customs Entry Writer / Import Operations Specialist in Springfield Gardens, NY is sought by a premier logistics and customs brokerage team. The role focuses on preparing import entries, coordinating with CBP and PGAs, and ensuring compliance while supporting operations and customers.

The ideal candidate has 2–4 years in import operations, familiarity with HTS and import documents, and experience with CargoWise or similar systems.

Qualifications

• 2-4 years in Import Operations or related roles.
• Experience with import documentation and broker communication.
• Understanding of CBP/PGA clearance requirements.
• Familiarity with JFK NY/NJ port workflows.
• Proficient in standard logistics software and MS Office.
• Strong attention to detail and multitasking.

Responsibilities

• Prepare and process import entries through CBP systems.
• Handle diverse entry types: consumption, warehouse, temporary, PGA shipments.
• Review invoices, packing lists, bills of lading for compliance.
• Classify products using HTS.
• Coordinate with CBP and PGAs.
• Monitor releases, inspections, requests for information.
• Communicate with customers on status and requirements.
• Maintain records per regulations and company policy.
• Collaborate with operations, carriers, and government entities.
• Escalate potential compliance concerns.
• Maintain organized records.

Skills

Import ops

Broker coordination

Documentation

HTS classification

CBP knowledge

CargoWise

MS Office

Attention to detail

Communication

Education

High school diploma

Tools

CargoWise

Magaya

ACE

Job description

Position
Title: Customs Entry
Writer / Import Operations Specialist

Location: Springfield Gardens, NY

Work Hours: 9 to 5:30 (30 mins lunch) *slight
adjustment to schedule might be possible

Overtime: Rare (Non-exempt)

Position
Summary

A premier,
established logistics and customs brokerage firm is seeking a driven Customs
Entry Writer / Import Operations Specialist to join their dedicated Customs
Brokerage team. This organization offers a highly supportive work environment,
robust career growth opportunities, and a comprehensive benefits
package—including health, dental, and vision insurance, a generous Paid Time
Off (PTO) and holiday schedule, 401(k) program with a company match, and
additional monthly pay premium for CCS and broker’s licenses.

We are seeking a
detail-oriented candidate with a strong foundation in import operations,
documentation, and broker coordination who is eager to step into or further
develop their career in customs entry writing. The ideal candidate possesses
direct experience working with import documentation, interacting with customs
brokers/carriers, and understands the core mechanics of U.S. Customs and
Partner Government Agency (PGA) compliance.

Essential
Duties & Responsibilities

• Prepare and process
  import customs entries accurately and in a timely manner through CBP
  systems.
• Handle a wide range of
  entry types, including consumption, transportation, warehouse, temporary
  import, and PGA-regulated shipments.
• Review commercial
  invoices, packing lists, bills of lading, and other import documentation
  to ensure absolute compliance and accuracy.
• Classify complex
  products utilizing the Harmonized Tariff Schedule (HTS).
• Coordinate closely with
  U.S. Customs and Border Protection (CBP) and various Partner Government
  Agencies (such as FDA, EPA, FCC, DOT, USDA, and others as required).
• Monitor shipment
  releases, examinations, holds, and official requests for information.
• Communicate proactively
  and professionally with customers regarding shipment status, documentation
  requirements, and regulatory updates.
• Maintain strict
  compliance with all federal regulations, customs laws, and established
  company procedures.
• Work collaboratively
  with operations teams, carriers, terminals, and government entities to
  ensure smooth, efficient cargo movement.
• Identify, document, and
  escalate potential compliance concerns when necessary.
• Maintain highly
  organized and accurate records in accordance with both regulatory
  standards and company policies.

Qualifications

• 2-4
  years of hands-on experience in Import Operations, Brokerage Support,
  Logistics Coordination, or Entry Writing. Candidates with a strong
  operational background handling import documents and broker communication
  who are looking to step into entry writing are strongly encouraged to
  apply.
• Proven
  expertise handling core import paperwork (Commercial Invoices, Packing
  Lists, House/Master Bills of Lading, Pre-alerts).
• Practical
  familiarity with U.S. Customs procedures, basic HTS classification
  concepts, and awareness of CBP/PGA clearance requirements.
• Experience
  working within standard industry logistics software/tracking platforms
  (e.g., CargoWise, Magaya, ACE) and general Microsoft Office proficiency
  (Excel, Word, Outlook).
• Familiarity
  with air/ocean import movement and local JFK airport or NY/NJ port
  recovery workflows.
• High
  attention to detail, strong multi-tasking abilities in a fast-paced
  environment, and clear written/verbal communication skills.
• High
  school diploma or equivalent required.

Preferred
Qualifications

• Prior
  direct experience drafting or submitting entry summaries as an Entry
  Writer or Customs Brokerage Specialist.
• Certified
  Customs Specialist (CCS) designation or progress toward certification.
• Active
  U.S. Customs Broker License (LCB).
• Advanced
  proficiency in CargoWise.