Customs Entry Specialist

A.P. Moller - Maersk; Hapeville (GA); On-site; USD 45,000 - 62,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

401k Match

Job summary

A.P. Moller - Maersk is seeking an CHB Operations Associate to coordinate daily shipments and support a group of client accounts from start to finish. You will handle customer inquiries, process customs entries, and liaise with forwarders to ensure timely releases.

The role emphasizes accuracy, teamwork, and the ability to multi-task under pressure in a busy environment. A Bachelor's degree is preferred but not required, with opportunities for growth and benefits included.

Qualifications

• Excellent verbal and written communication skills.
• Well organized and detail oriented, able to work under pressure.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Coordinate CHB operations services for assigned customers.
• Process customs entries and PGA for clearance of goods.
• Coordinate with forwarders, steamship lines, and airlines for timely release of shipments.
• Complete customer billing and reports and track inbound shipments.
• Maintain customer SOPs and update as needed.

Skills

Verbal communication

Written communication

Multi-tasking

Detail oriented

Teamwork

Education

Bachelor’s degree or equivalent

Job description

The CHB Operations Associate is responsible for coordinating and executing shipments to ensure service levels of clients are met on a daily basis. This role supports a group of client accounts by expediting their shipments from start to finish; by development of familiarity with their import programs and products; by coordinating file processing with team members and other Company work groups.

Key responsibilities:

Own all CHB operations services for the customers assigned to them, including but not limited to:

• Providing customer service to assigned customers and assisting customers with questions and requests for information.
• Processing Customs entries and PGA for clearance of goods, ensuring full compliance of all Customs and PGA regulations.
• Opens entry files, and subsequently processes entries according to outlined KPI
• Coordinates clearance of shipments with forwarders, Steamship Lines, Airlines, to ensure shipments are released timely.
• Completes customer billing and/or other required reports.
• Completes tracking and tracing for inbound shipments.
• Coordination of Operations for shipments from airline, ocean piers and CFS (container freight station) to customer/consignee destination.
• Required to ensure that required documentation / entry package is uploaded into operating system
• Maintain customer SOPs and make updates as needed

Required Qualifications

• Minimum 2 years of CHB
• 6 -12 months of experience in the industry
• Knowledge of Section 232 IEEPA tariff structure
• Excellent verbal and written communication skills with the ability to communicate confidently
• Persistently drives issues to closure
• Well organized, detail oriented – especially when working under pressure
• Works together with others in the business unit to achieve results, fosters teamwork
• Ability to multi-task in a face paced environment
• Bachelor’s degree preferred but not required, or equivalent work experience
• Customs House Brokerage License preferred but not required

Benefits:

• Full time employees are eligible for Health Insurance, Paid Time Off, and 401k Match

The above stated pay range is the anticipated starting salary range for this position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.

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