Customs Entry Agent at Expeditors Romulus, MI

Hong Kong Study Skills Research Institute; Romulus (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid Vacation

Health Plan: Medical

Life Insurance

Employee Stock Purchase Plan

Training and Personnel Development Program

Growth opportunities within the company

Employee Referral Program Bonus

Job summary

Expeditors is hiring a Customs Entry Agent in Romulus, MI. The role requires ensuring smooth customs processes, accurate data entry, and effective communication of customs requirements to customers. Candidates should possess strong written and verbal communication skills, customer service experience, and proficiency in MS Excel and Word.

Expeditors offers exceptional benefits, including paid vacation, health insurance, and opportunities for growth within the company.

Qualifications

• Strong written and verbal communication skills are essential.
• Experience in customer service is highly desirable.
• Candidates should have effective interpersonal skills.

Responsibilities

• Ensure smooth and timely customs process flow.
• Ensure accurate data entry into operational systems.
• Communicate customs requirements to customers.

Skills

Strong written and verbal communication

Customer Service Experience

Effective interpersonal skills

Pro‑active approach

Strong organizational skills

Good computer skills (MS Excel, MS Word)

Fluent in English

Tools

MS Excel

MS Word

Job description

Customs Entry Agent job at Expeditors. Romulus, MI.

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service–based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

Major Duties and Responsibilities

• Ensure smooth and timely customs process flow
• Ensure accurate and timely data entry into our operational system
• Ability to follow and communicate customs requirements to customers
• Track and Trace Custom files and reporting
• Ensure accurate and timely client billing
• Understand all the elements of the import and export customs Desk Level Operating Procedure and correctly interpret this information to fulfill our customer's instructions and expectations.
• Transfer customs declaration information from documents, or other sources into the customs entry system to allow for the build of a valid customs declaration
• Assist with verification of customs declaration information and the submission of such to the customs authority
• Ensure compliance at all times to regulations

Qualifications

• Strong written and verbal communication
• Customer Service Experience
• Effective interpersonal skills
• Pro‑active approach, strong organizational and computer skills
• Good computer skills (MS Excel, MS Word)
• Fluent in English

Reporting Structure

• Customs Brokerage Lead Agent, Supervisor and Manager

Additional Information

Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus