Customs Entry Agent

Expeditors; Romulus (MI); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Paid vacation

Health plan

Life insurance

Employee stock purchase plan

Training and development

Growth opportunities

Referral bonus

Job summary

Expeditors is seeking a detail-oriented Customs Clerk to support import/export operations at our Romulus, MI location. You will ensure smooth customs workflows, enter data accurately, and communicate requirements to customers while supporting billing and reporting duties.

The ideal candidate has strong written and verbal communication, customer-service experience, and solid MS Office skills to thrive in a fast-paced logistics environment.

Qualifications

• Clear written and verbal communication skills.
• Experience in customer service or brokerage-related roles.
• Proactive approach with strong organizational abilities.

Responsibilities

• Ensure smooth and timely customs process flow.
• Enter data accurately into the operational system.
• Follow and communicate customs requirements to customers.
• Track and report on customs files.
• Assist with client billing and documentation.

Skills

Strong communication

Customer service

Interpersonal skills

Organizational skills

Proactive

Computer skills

Fluent in English

Tools

MS Excel

MS Word

Job description

We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

Major Duties and Responsibilities

• Ensure smooth and timely customs process flow
• Ensure accurate and timely data entry into our operational system
• Ability to follow and communicate customs requirements to customers
• Track and Trace Custom files and reporting
• Ensure accurate and timely client billing
• Understand all the elements of the import and export customs Desk Level Operating Procedure and correctly interpret this information to fulfill our customer's instructions and expectations.
• Transfer customs declaration information from documents, or other sources into the customs entry system to allow for the build of a valid customs declaration
• Assist with verification of customs declaration information and the submission of such to the customs authority
• Ensure compliance at all times to regulations

Qualifications

• Strong written and verbal communication
• Customer Service Experience
• Effective interpersonal skills
• Pro-active approach, strong organizational and computer skills
• Good computer skills (MS Excel, MS Word)
• Fluent in English

Reporting Structure

• Customs Brokerage Lead Agent, Supervisor and Manager

Additional Information

Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus