Customs Compliance Specialist

Axxess International; Detroit (MI); On-site; USD 60,000 - 90,000; Full time

Job summary

Axxess is seeking a Customs Compliance Specialist for its Detroit office to apply strong expertise in American customs regulations, HS classification, and U.S. customs compliance. You will directly impact service quality, risk management, and operational efficiency.

You will prepare protests and post-entry filings, manage claims and duties, and support ACE and brokerage teams while collaborating across departments to meet deadlines and maintain accuracy.

Qualifications

• High school diploma or equivalent; CCS designation or broker license preferred.
• At least 3 years of U.S. customs brokerage experience, including post-entry work.
• Strong knowledge of HTS classification, origin, valuation, USMCA and AD/CVD.
• Proficiency with ACE and brokerage software; Excel and Word skills.
• Ability to analyze data, prepare protests and other filings.
• Detail-oriented, able to manage deadlines and collaborate across teams.

Responsibilities

• Prepare and submit protests, Post Summary Corrections, post-importation claims, petitions and other filings.
• Manage liquidated damages claims, CBP Forms 28 and 29, additional duty bills and refund matters; coordinate documentation, responses, follow-up and deadlines.
• Analyze customs issues—including classification, origin, valuation, USMCA, AD/CVD, Chapter 99 tariffs and special programs—and assess supporting records, calculations and financial impacts.
• Conduct entry audits and compliance reviews; identify risks and root causes, recommend corrective actions, and confirm follow-through.
• Advise and support USB and Release/Entry teams on compliance questions; coach analysts, deliver training, and maintain technical references, procedures and checklists.
• Track cases, filings and outcomes; monitor regulatory changes, analyze ACE and brokerage data, communicate updates, maintain confidential records, and coordinate accurate client billing.

Skills

U.S. customs regulations

HS classification

Quality control

Customs compliance

ACE proficiency

Data analysis

Documentation and filings

Education

High school diploma or equivalent

CCS designation or U.S. Customs Broker license

Tools

ACE

Brokerage systems

Microsoft Word/Excel

Job description

Axxess is a family-owned and international customs broker and freight forwarder that has been serving importing and exporting companies since 1998.

The members of our team make a difference thanks to the personalized service they offer to our customers: competence, respect, kindness and a taste for challenge.

We are committed to supporting our experts in their careers. We provide you with all the necessary tools so that you can flourish and share your experience with the team!

Interested? We are looking for our next Customs Compliance Specialist to join our Compliance and Consulting team in our Detroit's office.

Do you have solid expertise in American customs regulations, HS classification, quality control and customs compliance? At Axxess, your expertise will have a direct impact on service quality, risk management and operational efficiency.

You will enjoy many advantages such as:

Axxess is a family-owned and international customs broker and freight forwarder that has been serving importing and exporting companies since 1998.

The members of our team make a difference thanks to the personalized service they offer to our customers: competence, respect, kindness and a taste for challenge.

We are committed to supporting our experts in their careers. We provide you with all the necessary tools so that you can flourish and share your experience with the team!

Interested? We are looking for our next Customs Compliance Specialist to join our Compliance and Consulting team in our Detroit's office.

Do you have solid expertise in American customs regulations, HS classification, quality control and customs compliance? At Axxess, your expertise will have a direct impact on service quality, risk management and operational efficiency.

You will enjoy many advantages such as:

• Telecommuting 2 days a week
• Group insurance
• IRA plan with employer contribution
• 7 personal days in addition to annual vacation
• Training supported by Axxess

Your main tasks will be to:

• Prepare and submit protests, Post Summary Corrections, post-importation claims, supplemental duty tenders, petitions and other authorized filings.
• Manage liquidated damages claims, CBP Forms 28 and 29, additional duty bills and refund matters; coordinate documentation, responses, follow-up and deadlines.
• Analyze customs issues—including classification, origin, valuation, USMCA, AD/CVD, Chapter 99 tariffs and special programs—and assess supporting records, calculations and financial impacts.
• Conduct entry audits and compliance reviews; identify risks and root causes, recommend corrective actions, and confirm follow-through.
• Advise and support USB and Release/Entry teams on compliance questions; coach analysts, deliver training, and maintain technical references, procedures and checklists.
• Track cases, filings and outcomes; monitor regulatory changes, analyze ACE and brokerage data, communicate updates, maintain confidential records, and coordinate accurate client billing.
  

What we are looking for:

• At least 3 years of U.S. customs brokerage experience, including Post Entry work such as PSCs, protests, CBP inquiries, duty bills and refunds.
• High school diploma or equivalent required; related postsecondary education is an asset. CCS designation and/or U.S. Customs Broker license preferred.
• Working knowledge of U.S. customs regulations, including HTS classification, valuation, origin, AD/CVD, Chapter 99 tariffs, USMCA and special programs.
• Proficiency with ACE, brokerage systems, Microsoft Word and Excel; able to reconcile reports, validate calculations and analyze data. Access experience is an asset.
• Strong research, writing and recordkeeping skills, with the ability to assess supporting documents and explain technical matters clearly.
• Detail-oriented and resourceful, with sound judgment, strong follow-through and the ability to manage deadlines, work independently and collaborate across teams.

We recognize that experience comes in many different forms and we encourage everyone to apply.