Customs Brokerage specialist

Jasteer; Baltimore (MD); On-site; USD 45,000 - 65,000; Full time

Job summary

Join a leading company in Customs Brokerage as a Customs Brokerage Specialist. You will be responsible for processing customs for various shipments, ensuring compliance with regulations, and providing excellent customer service. This entry-level position requires strong communication skills and attention to detail. With a supportive team environment, you will navigate the complexities of global trade while contributing to the success of our clients.

Qualifications

• Minimum 2 years of experience in freight forwarding and customs brokerage.
• Exceptional customer-service communication skills required.

Responsibilities

• Process Customs brokerage for various shipment modes.
• Classify imported goods with appropriate HTS.
• Update shipment status and resolve issues promptly.

Skills

Customer-service communication

Attention to details

Organizational skills

Education

High School diploma

Tools

Cargowise

Windows

Office Suite

Job description

Join to apply for the Customs Brokerage Specialist role at John A. Steer Company

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Join to apply for the Customs Brokerage Specialist role at John A. Steer Company

John A. Steer Company provided pay range

This range is provided by John A. Steer Company. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$45,000.00/yr - $65,000.00/yr

Description

Join the Voyage with John A. Steer: Pioneering Customs Brokerage Since 1905. A proud member of the Alba Wheels Up family and a pioneer in Customs Brokerage.

We provide a comprehensive suite of services, including customs clearance, bonds, insurance, consulting, and custom reporting. Join us as we navigate the complexities of global trade, ensuring smooth sailing for our clients.

Provide and maintain effective customer service by communicating and assisting with resolving issues regarding a client’s shipment(s). Arrange and monitor traffic responsibilities, by sending delivery orders and communicating with trucking companies. Interact with management and personnel to meet day to day responsibilities.

Responsibilities:

• Process Customs brokerage for air, truck, and ocean shipments and other modes of arrival into the USA.
• Receive, review, and process import documentation from overseas agents/clients.
• Secure arrival information from various modes of arrival (air, ocean, truck, rail, mail and/or passenger).
• Data entry and processing of various clients import shipment(s) via related documentation received and presentation to U.S. Customs and/or other participating Government Agencies.
• Classify imported goods with appropriate HTS (harmonized tariff schedule) over broad range of commodities and special exception/exclusions for appropriate duty application.
• Update shipment status daily and enter notes in Cargowise system.
• Follow through on Customs matters and immediate resolution of problems that might occur.
• Respond to client inquiries and inter-company inquiries in a prompt and timely manner.
• Process remote filings (RLF).
• Submit payment to steam ship lines and send out endorsed original bill of ladings when required.
• Invoicing files within 48 hours of shipment release.
• Scanning documents into Cargowise system shipment files.
• Send out delivery order and supporting documentation to assigned trucker(s).
• Communicate with trucker(s) when cargo is available or if there is an issue with a shipment.
• Resolve issues with pick up of cargo at locations and relay to the client(s) accordingly and in a timely manner.
• Secure aggressive cost for maximum profitability, while satisfying client’s requirements.
• Adhere to all domestic and international shipping regulations.
• Secure and post vendor invoice to payables in shipment file.
• Performs other related duties and projects as requested or assigned by manager.
  
  
  

Requirements

• High School diploma or equivalent
• A minimum of 2 years of relatable work experience in freight forwarding and customs brokerage industry
• Exceptional customer-service communication skills (both verbal and written)
• Must be able to multi-task and work in a high pressure environment
• Strong attention to details and organizational skills
• Upholds a high level of discretion and confidentiality
• Must be a team player and able to work independently, by being proactive and having a flexible attitude.
• Proficient in Windows and Office Suite
• Experience working with Cargowise is a plus
• Customs Brokerage license is a plus

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Transportation, Logistics, Supply Chain and Storage

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