Customs Brokerage Processor

Omnitrans; Buffalo (NY); Hybrid; USD 30,000 - 48,000; Full time

Benefits offered by this job

Insurance program

401K with company contribution

Hybrid work environment

Work-life balance

Job summary

Metro Customs Brokers, a subsidiary of Omnitrans Inc., is seeking a Customs Brokerage Processor to join the Processing Team in the US Customs Brokerage division. The role offers a hybrid work environment with two days per week at the office in NY area.

Responsibilities include preparing shipment documentation, validating data, establishing duty values, and ensuring ACE compliance. The candidate should have 3+ years of customs brokerage experience and strong communication skills.

Qualifications

• Completion of vocational or technical degree.
• At least 3 years customs brokerage experience.
• Excellent interpersonal communication skills.
• Customer service oriented.
• Ability to work independently as well as with a team.
• High level of autonomy and time management skills required.
• High ability to handle multiple priorities without losing details.
• Self-motivated and eager to learn.
• Accustomed to working in a fast-paced, dynamic environment.
• Proficient computer skills (MS Office) and can learn company software.

Responsibilities

• Ensure that shipment files contain the proper documentation such as: Commercial invoices, packing list, manifests, PGA documentation, Free Trade Agreement declarations, etc.
• Review the content of these documents to make sure there is no missing information required to rate shipment, such as: country of origin, additions, deductions, etc.
• Process missing information request and return file to Client Representative for follow up.
• Establish the value for duty of the shipment (applying valuation adjustments as required, etc.)
• Determine suggested Tariff Treatment
• Identify the proper classification code for each imported good
• Ensure compliance with all ACE reporting elements
• Ensure that urgent files are processed and daily workflow is completed / allocated
• Support PAPS call center
• Perform other general clerical duties as necessary

Skills

Interpersonal communication

Customer service

Team collaboration

Time management

Multitasking

Education

Vocational/technical degree

Tools

MS Office

Job description

Posted Thursday, July 2, 2026 at 4:00 AM

If you are looking for a human work environment, where collaboration and continuous improvement are part of your day-to-day, and where you have a direct impact on the customer experience, you are at the right place !

Metro Customs Brokers , a subsidiary of Omnitrans Inc. , is looking for a Customs BrokerageProcessor to join our Processing Team in US Customs Brokerage division.

Location :NY City area, Garden City, Rouses Point, Buffalo

Available Shifts :

Monday to Friday (8:30 am - 5:00 pm)

Tuesday to Saturday ( 4:00 pm- 12:00 am)

Responsibilities

• Ensure that shipment files contain the proper documentation such as: Commercial invoices, packing list, manifests, PGA documentation, Free Trade Agreement declarations, etc.
• Review the content of these documents to make sure there is no missing information required to rate shipment, such as: country of origin, additions, deductions, etc.
• Process missing information request and return file to Client Representative for follow up
• Establish the value for duty of the shipment (applying valuation adjustments as required, etc.)
• Determine suggested Tariff Treatment
• Identify the proper classification code for each imported good
• Ensure compliance with all ACE reporting elements
• Ensure that urgent files are processed and daily workflow is completed / allocated
• Support PAPS call center
• Perform other general clerical duties as necessary

What You Bring

• Completion of vocational or technical degree
• At least 3 years customs brokerage experience
• Excellent interpersonal communication skills
• Customer service oriented.
• Ability to work independently as well as with a team
• High level of autonomy and time management skills required.
• High ability to handle multiple priorities without losing details
• Self-motivated and eager to learn
• Accustomed to working in a fast-paced, dynamic environment
• Proficient computer skills required (MS Office) and can quickly learn the company software and specific programs.

What We Offer

• To be part of an international company with offices across Canada, the United States and China, which has been providing logistics and customs brokerage services for 45 years.
• To work with a highly collaborative team and strong professionals in the industry.
• Industry leading compensation package.
• Have access to a complete insurance program.
• 401K and contribution of the company.
• A hybrid work environment with two days per week at the office.
• A work environment that allows you to bring your ideas to life and develop your potential.
• Work-life balance.

Hourly Range of pay

Buffalo, NY : $22 - $30
Rouses Point, NY: $22 - $30
NY City Area: $25.6 -$35

Metro Customs Brokers is committed to creating and maintaining an accessible and inclusive work environment to eliminate discrimination based on age, skin colour, origin, religion, sex, sexual orientation and any other characteristic.