Customs Brokerage Manager — Compliance Leader & Team Mentor

Trade Compliance Recruiting Solutions; Knoxville (TN); Hybrid; USD 85,000 - 120,000; Full time

Job summary

Trade Compliance Recruiting Solutions is seeking a Customs Brokerage Manager to oversee import/export operations for multiple clients from a base near Knoxville, TN. The role requires mentoring a small team, ensuring CBP compliance, and driving process improvements across departments.

You will manage classifications, entry audits, and post-entry activities while liaising with government agencies and clients. A hybrid in-office/remote setup is available, with relocation assistance offered.

Qualifications

• 5+ years of experience in customs brokerage and import/export operations.
• Expert knowledge of import/export regulations; HTS, COO, Valuation, FTA, AD/CVD, etc.
• Strong attention to detail, critical thinking skills, and ability to manage multiple projects.
• Excellent people leader, supporting continual growth and education.
• Hands on experience managing end to end operations of brokerage department.
• Experience with Descartes OneView, CargoWise or similar import software.

Responsibilities

• Oversee the customs clearance process for multiple clients across all modes of transportation
• Mentor, train, and support a small team of entry writers
• Ensure compliance with CBP regulations and all applicable PGAs (FDA, USDA, EPA, etc.)
• Liaise with U.S. Customs and other government agencies as needed
• Manage classification, entry audits, and post-entry processes
• Act as the main point of contact for clients regarding complex entry issues
• Drive process improvements and maintain KPIs for efficiency, accuracy, and compliance
• Stay current on regulatory changes; communicates changes to teams and update processes
• Create timely and accurate client invoices; partner with accounting department as needed; managing profit and expenses of the department

Skills

Customs brokerage

Import/export operations

Regulatory knowledge

Team leadership

Project management

Tools

Descartes OneView

CargoWise

Job description

Trade Compliance Recruiting Solutions is seeking a Customs Brokerage Manager to oversee import/export operations for multiple clients from a base near Knoxville, TN. The role requires mentoring a small team, ensuring CBP compliance, and driving process improvements across departments.

You will manage classifications, entry audits, and post-entry activities while liaising with government agencies and clients. A hybrid in-office/remote setup is available, with relocation assistance offered.