Customer Value Creation Partner- NorthEast Region

FinThrive, Inc.; Northern (KY); Hybrid; USD 120,000 - 180,000; Full time

Job summary

FinThrive, Inc. is seeking an experienced healthcare revenue cycle management sales professional to drive growth within a defined set of health system clients.

You will build and execute account plans, lead consultative sales engagements, and strengthen executive-level relationships to win multi-million-dollar deals. The role requires strategic thinking and the ability to navigate complex stakeholder environments, with travel up to 50%.

Qualifications

• 5+ years of healthcare RCM technology sales experience.
• Proven success selling to large health systems and navigating complex multi-stakeholder cycles.
• Strategic thinking with tactical execution to grow revenue within accounts.
• Experience closing six- and seven-figure technology deals in healthcare RCM.

Responsibilities

• Own and expand revenue within a defined set of existing health system clients.
• Develop and execute territory and account plans with cross-sell focus.
• Lead consultative discovery to align FinThrive solutions with client challenges.
• Maintain C-suite and VP-level relationships across departments.
• Conduct quarterly business reviews and strategic planning sessions.
• Collaborate with Customer Success, Solution Strategy, and Product teams on recommendations.
• Maintain an active sales pipeline and forecast in Salesforce.
• Deliver compelling presentations and ROI-focused proposals.

Skills

Healthcare sales

RCM tech sales

Account management

Sales strategy

CRM proficiency

Education

Bachelor’s degree

MBA a plus

Tools

SFDC

Gong

Seismic

Job description

About the Role

Impact you will make

Join a company considered a Best Place to Work, where innovation, culture, and purpose come together to make a meaningful difference in healthcare. At FinThrive, we’re not just building technology - we’re leading the transformation of healthcare revenue cycle management. As a KLAS-ranked industry leader, we offer cutting‑edge, cloud‑based solutions that span the front, middle, and back of the revenue cycle. Best in class End to End Revenue Cycle Solutions and Services enable our sellers to gain access to C‑Suite Providers’ contacts. Our industry is growing, and we need talented sales professionals to continue our double‑digit growth! We are proud to be a strategic partner to HFMA, helping providers assess their revenue cycle technology adoption and strategically plan for their next technology investment. In this role, you’ll have the team, tools, recognition, and collaboration needed to build a pipeline and win deals —while helping your clients thrive. If you're a strategic, customer‑centric seller who flourishes in high‑growth environments and is looking to make an immediate impact, we want to hear from you.

What you will do

• Own and expand revenue within a defined set of existing health system clients
• Develop and execute detailed territory and account plans aligned to client goals, with a focus on cross‑sell and upsell opportunities
• Lead consultative discovery processes to understand each prospect's unique challenges and align FinThrive solutions accordingly
• Maintain customer C‑suite and VP‑level relationships across departments
• Conduct proactive quarterly business reviews and strategic planning sessions to ensure client success and identify new value opportunities
• Collaborate with Customer Success, Solution Strategy, and Product teams to develop tailored solution recommendations and account strategies
• Consistently maintain an active, healthy sales pipeline and accurately forecast in Salesforce
• Deliver compelling presentations and proposals with a focus on ROI, value realization, and strategic alignment
• Represent FinThrive at healthcare industry events and association meetings to deepen client relationships and develop new opportunities

What you will bring

• 5+ years of healthcare RCM technology sales experience with a proven record of exceeding annual Booking quota attainment
• Proven success selling to large health systems and navigating complex multi‑stakeholder sales cycles
• Ability to think strategically while executing tactically to grow revenue within assigned accounts
• Experience selling six‑and seven‑figure technology deals in healthcare revenue cycle management

• Excellent planning, relationship management, negotiation, and presentation skills

• Proven ability to thrive when leading customer sales meetings and ROI discussions with hospital leadership
• High accountability and entrepreneurial spirit
• Proficiency with CRM and other modern sales tools
• Willingness to travel up to 50% or more as needed
• Preferred to be located in: CT, DE, ME, MA, NH, NJ, NY, PA, RI, VT
• Preferred experience working in NY market

What we would like to see

• Bachelor’s degree (MBA a plus)
• Knowledge of Epic, Meditech and Cerner EHR ecosystems
• HFMA or NAHAM membership or certification
• Proficiency with SFDC, Gong, and Seismic