Customer Trainer

Knight Federal Solutions, Inc.; Town of Florida (NY); On-site; USD 55,000 - 90,000; Full time

Job summary

Knight Federal Solutions, Inc. is seeking a Customer Trainer to support Army simulation and training programs.

You will develop and deliver training materials, establish course content, and conduct training sessions for fielded systems. You will update documentation, assist in test and evaluation events, travel to off-site locations as needed, and translate technical objectives into user-friendly requirements.

Qualifications

• Develops, tests, maintains, and delivers training programs and related materials.
• Conducts training sessions and evaluates training effectiveness.
• Updates course documentation to ensure timeliness and relevance.

Responsibilities

• Develops, tests, maintains, and delivers training programs and related materials for customer products.
• Conducts training sessions and develops criteria for evaluating training effectiveness.
• Updates course documentation to ensure timeliness and relevance; supports field/travel to off-site test locations.

Skills

Training delivery

Instruction

Communication skills

MS Office

Tools

MS Office

Job description

Customer Trainer# Customer TrainerPort Orange, FL 32128## OverviewPosition TypeFull Time## Description#### ***Knight Federal Solutions is a trusted provider to industry leading prime contractors, the Department of Defense and the Intelligence Community. We have established a company culture that supports our employees, their families and the communities in which they live and work. When you join our team you belong to a group of people that work hard, strive for greatness and care about people.***#### ***Our hard work is evident in everything we do. Whether it be supporting large government programs in the areas of Simulation and Training, Information Technology, Intelligence or Engineering we always strive to be the best. It is for this reason that we have been recognized as a World Class Team Supplier by Northrop Grumman and were also named one of Florida’s fastest growing companies by Inc. Magazine.***#### ***As Knight Federal Solutions continues to grow, we look forward to hiring the best and the brightest to join us in our success!***Program Introduction: Knight Federal Solutions is seeking a highly motivated, flexible candidate who is ready to learn a new career. They will support activities for an emerging simulation and training capability for the United States Army. The candidate will support both the fielding and test and evaluation teams. Activities will include but not be limited to the development of test procedures, supporting the execution of test and evaluation events, on-site installation/setup of equipment, and assisting in the creation/conduct of new equipment training materials.## QualificationsEssential Job Functions: • Develops, tests, maintains, and delivers training programs and related materials supporting customer products. Establishes course content and objectives. • Conducts training sessions and develops criteria for evaluating the effectiveness of training activities. • Updates course documentation continuously to ensure timeliness and relevance. Supports all test and training efforts at the events or in support of travel to off-site test event locations. • Candidates must be able to take the initiative, communicate with team members, and identify and resolve potential issues • Translate technical objectives into user-level requirements and training/human factorrelated criteria • Effective communication skills, both verbal and written, are required. • Proficiency in Microsoft Office suite of tools • Squad/Platoon/Company level tactical and leadership experience on required platform • Creation of and Instruction with military formatted documentation • Capable of conducting training on Military Simulation Hardware assembly, disassembly, and troubleshooting • Lifting and moving equipment weighing up to 70lbs • Knowledge or expertise in any of the following military weapon systems and concepts would be considered a plus: M1126 Stryker, M1151 HMMWV, M1A2 V2 Abrams, M2A3 Bradley, M1278 JLTV, Infantry / Dismounted Operations • Aviation – Non-Rated Crew Operations#### ***Knight Federal Solutions provides equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, age, national origin, physical or mental disability, military or veteran status, genetic information or any other protected classification.***