Customer Team Leader-Amazon at The Clorox Company Pleasanton, CA

Hong Kong Study Skills Research Institute; Pleasanton (CA); Hybrid; USD 100,000 - 130,000; Full time

Benefits offered by this job

Health plans

401(k) with company match

Flexible time-off

Fertility/adoption benefits

Wellness initiatives

Job summary

Hong Kong Study Skills Research Institute is seeking a Customer Team Leader to join their team in Pleasanton, CA. This hybrid role will involve developing team capabilities, engaging with customers, and driving business objectives. A strong background in CPG and leadership skills is essential.

The position offers competitive benefits including health plans, 401(k) with company match, and flexible time-off. Candidates must have at least 10 years of experience in a relevant field.

Qualifications

• Typically requires 10+ years of CPG experience.
• Strong Customer knowledge.
• Ability to leverage the Clorox matrix.

Responsibilities

• Coaches, develops, and empowers team members as appropriate.
• Leads execution of volume, net sales, AMPS, and profit objectives.
• Builds relationships with Senior leaders at the Customer.

Skills

CPG experience

Customer knowledge

Consultative/Solution selling

Communication skills

Broker Management

Cross-functional knowledge

Job description

Customer Team Leader – Amazon

Location: Pleasanton, CA.

Responsibilities

• Engage our People as Business Owners: Coaches, develops, and empowers team members as appropriate.
• Drive the Business: Leads execution of volume, net sales, AMPS, and profit objectives for the Customer team. Sets strategy and vision for the Customer approach that enables delivery of business objectives.
• Customer Planning and Development: Penetrates the Customer and builds relationships with Senior leaders at the Customer and the Clorox Business unit. Understands and drives the Business planning process. Delivers Joint Business Plans for the Customer that achieve results and are within trade budget.
• Build Capability to Drive Growth and Eliminate Waste: Ensures the team has knowledge and tools to drive growth. Drives connection between the Customer team, cross‑functional resources, and category counterparts. Manages broker relationships where appropriate.
• Leadership and Influence
• People Development
• Analytical and Decision Making
• Interpersonal Relationship Management
• Communication
• Planning and Organizing
• Adaptation and Flexibility
• Motivation and Commitment
• Demonstrates GM/Enterprise Mindset
• Leveraging and Integrating Resources (Teamwork)

Qualifications

• Typically requires 10+ years of CPG experience.
• Clorox external (Field/Customer) or equivalent experience.
• Clorox internal (Sales Planning) experience is beneficial.
• Strong Customer knowledge.
• Consultative/Solution selling.
• Customer Business Planning (Diamond Planning process).
• Ability to leverage the Clorox matrix.
• Strong communication and influence skills with a broad range of audiences including senior leaders.
• Broker Management and influence.
• Cross‑functional knowledge and influence.

Workplace Type

Hybrid – 3 days a week in the office, 2 days working from home.

Benefits

The company offers comprehensive and competitive benefits, including robust health plans, a market‑leading 401(k) program with company match, flexible time‑off benefits, inclusive fertility/adoption benefits, and additional wellness initiatives.

EEO Statement

The Clorox Company and its subsidiaries are an EEO/AA/Members of Minorities/Women/LGBT/Protected Veteran/Disabled employer. The company is committed to providing reasonable accommodations for qualified applicants with disabilities and veteran status.