Customer Svc Rep

Vistar; Kissimmee (FL); Presencial; USD 19.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Day 1 Health & Wellness Benefits

Employee Stock Purchase Plan

401K Employer Matching

Education Assistance

Paid Time Off

Descripción de la vacante

Vistar in Kissimmee, FL is seeking a Customer Service Representative to assist customers with order entries and inquiries, ensuring satisfaction as their distributor. You will resolve problems and work with vendors and co-workers to provide timely service.

The role includes daily admin tasks and participation in training sessions to support the team. Ideal candidates have a High School Diploma or GED and 6–12 months in customer service or call center.

Formación

• High School Diploma or GED required.
• 6–12 months of customer service or call center experience.
• Ability to input orders and communicate clearly with customers.

Responsabilidades

• Input customer orders in a timely and accurate manner.
• Input customer credits and invoicing information.
• Assist customers with orders and problems; contact vendors for samples when needed.
• Provide professional assistance with the public, customers, vendors and co-workers.
• Handle daily administrative tasks such as checking faxes and mail, writing sample requests and special orders.
• Attend training and Customer Service meetings; perform other related duties.

Conocimientos

Customer service

Communication

Educación

High School Diploma/GED

Descripción del empleo

• Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
• Growth opportunities performing essential work to support America’s food distribution system
• Safe and inclusive working environment, including culture of rewards, recognition, and respect

We Deliver the Goods:

• Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
• Growth opportunities performing essential work to support America’s food distribution system
• Safe and inclusive working environment, including culture of rewards, recognition, and respect

Position Purpose:

Responsible for assisting all customers with order entries and any inquiries regarding the company. In addition, responsible for keeping all customers satisfied and happy with the company as their distributor and to accommodate them as best possible. Solves customer problems and deal with a variety of concrete variables in situations where standardization exists. Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner. Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company.

Responsibilities may include, but not limited to:

• Input customer orders.
• Input customer credits.
• Input order and invoicing information accurately and in a timely manner.
• Assist customers with orders and problems. Contact vendors and requests samples for customers.
• Provide informative and professional assistance when working with the public, customers, vendors, and co-workers.
• Perform administrative responsibilities such as checking faxes and mail on a daily basis, writing sample requests and special orders when necessary.
• Attend training and Customer Service meetings.
• Performs other related duties as assigned.

Required Qualifications

High School Diploma/GED or Equivalent

6 - 12 months customer service, call center and / or related area.

Compensation

17hr