Customer Support - Trade Analyst

CORE Foodservice; Tampa (FL); Remote; USD 10,000 - 60,000; Full time

Job summary

CORE Foodservice is seeking a Customer Support - Trade Analyst to join their team. This entry-level role will focus on providing exceptional service to clients, managing program documentation, and analyzing deductions. The position allows for remote work and offers competitive benefits, making it ideal for self-motivated individuals looking to grow in the foodservice industry.

Benefits

Medical, Dental, and Vision benefits

401K +Match Eligibility

Paid Time-Off Programs

Tuition Reimbursement Opportunity

Qualifications

• Entry-level position with excellent customer service skills required.
• Strong written and interpersonal communication skills essential.
• Ability to multitask and work independently.

Responsibilities

• Provide high-quality service to clients and maintain documentation.
• Analyze deductions and communicate with sales teams.
• Manage customer relationships for timely resolutions.

Skills

Customer service skills

Communication

Problem solving

Attention to detail

Tools

Microsoft Office Suite

Job description

Join to apply for the Customer Support - Trade Analyst role at CORE Foodservice

Join to apply for the Customer Support - Trade Analyst role at CORE Foodservice

Are you looking for a company where you can learn, grow, and WIN?

CORE Foodservice is a North American Foodservice Sales Agency that blends engaged leadership with a deep network of market specialists across North America who connect our customers with the brands they love. With over 60 offices, our goal is to hire the best people who want to move fast and make a large impact. Happy people do happy things; we allow our employees to focus on what they love to do.

Our Mission Statement: W.I.N.

Willing & Engaged - Integrity - Never Give Up

All Together. Different.

CORE Foodservice has a Customer Support - Trade Analyst opportunity for remote work!

Position Overview:

This role focuses on delivering top-notch service to both new and existing clients, collaborating with internal and client sales teams for promotional insights, and managing program and deductions documentation. It involves analyzing deductions to ensure accuracy, disputing invalid deductions to secure repayments, and maintaining strong customer relationships for timely resolution. Additionally, the role requires maintaining deduction reporting and program management through client portals, and performing other assigned duties as needed.

Primary Responsibilities

• Provide the highest quality level of service to existing and new clients and customers.
• Partners with internal sales and client sales representatives to provide promotional implementation and program insights.
• Providing the highest quality level of service to existing and new clients
• Obtain, organize and communicate program and deductions documentation. Perform in-depth analysis of all deductions received to validate that the deduction taken is in accordance with agreed-upon terms and that the amount taken is accurate; maintain clear and detailed records of validation procedures performed.
• Dispute invalid deductions with external customers in order to receive repayment; maintain strong customer relationships to ensure timely resolution.
• Maintain deduction reporting and program management timely and fluently utilizing client portals and processing guidelines.
• Perform other duties as required and/or assigned.
  
  
  

Qualifications-Knowledge, Skills And Abilities

• Excellent customer service skills.
• Professional, positive, and persuasive demeanor.
• Excellent written and interpersonal communication skills.
• Proficient in software programs that clients may require the company to use.
• Punctual, meticulous, and reliable.
• Must be proficient in Microsoft Office Suite to include Work, Excel, PowerPoint, Teams, and Outlook.
• Self-motivated and resourceful.
• Communicate effectively with internal and external business personnel.
• Strong attention to detail and problem solving skills.
• Ability to work independently and collaboratively.
• Remote management
• Ability to multitask
  
  
  

What can WE offer YOU?

CORE Foodservice offers a competitive benefits package including:

• Medical, Dental, and Vision benefits
• 401K +Match Eligibility
• Paid Time-Off Programs
• Tuition Reimbursement Opportunity
  
  
  

Department

CUST

Employment Type

FT

Minimum Experience

Entry-level

Compensation

$22.00/hour

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Food and Beverage Services

Referrals increase your chances of interviewing at CORE Foodservice by 2x

Get notified about new Customer Support Analyst jobs in Tampa, FL.

Clearwater, FL $45,000.00-$50,000.00 2 weeks ago

AVP - Customer Service Sr Analyst (Hybrid)

Tampa, FL $70,720.00-$106,080.00 5 days ago

Customer Support Specialist for an Event and Educational Workshop Company

Operations Support Specialist - Tampa, FL

Become a Luxury Brand Evaluator in Tampa, FL- Apply Now

Front Desk Specialist - USFTGP Riverview

East Lake-Orient Park, FL $16.00-$18.00 3 weeks ago

Customer Relations & Accounts Receivable Support Analyst

Land O' Lakes, FL $22.80-$26.40 1 week ago

Field Customer Support Specialist (Collections)- Tampa FL

Apps Support Intmd Analyst - C11 - TAMPA

St. Petersburg, FL $15.00-$20.00 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.