Customer Support Supervisor

Cintas Corporation; Morrisville (NC); Presencial; USD 55.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive health benefits

401(k) with company match/ESOP

Paid time off and holidays

Career development opportunities

Descripción de la vacante

Cintas Corporation in Morrisville, NC is seeking a Customer Support Supervisor to lead a team delivering support for our largest customers and top partners, ensuring service is efficient and effective.

You will leverage data analytics to improve service delivery, research customer concerns, and provide recommended resolutions, while handling additional duties as assigned.

Formación

• High school diploma or GED required.
• Proficiency with Microsoft Office and internet/intranet.

Responsabilidades

• Lead a team of partners to provide account support for Cintas’ largest customers and top sales partners.
• Utilize data analytics to enhance support efficiency and decision making.
• Research customer concerns and provide recommended resolutions.
• Perform other duties as assigned.

Conocimientos

Internet literacy

Customer service mindset

Educación

High School Diploma/GED

Bachelor’s Degree in relevant business discipline

Herramientas

Microsoft Office

Descripción del empleo

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Title: Customer Support Supervisor

Location: Morrisville, NC, US, 27560

Requisition Number: 238239

Job Description

The Customer Support Supervisor is responsible for leading a team of partners with a more singular focus and strategy that provide account support for Cintas’ largest customers / most elevated sales partners while ensuring the support is provided in the most efficient and effective way. The support provided by the team includes data analytics, prospecting / existing business support, researching customer concerns and providing recommended resolutions, and other various duties as assigned.

Skills/Qualifications

Required

• High School Diploma/GED
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Access Outlook) and internet/intranet

Preferred

• Bachelor’s Degree in relevant business discipline

Benefits

Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.

Additionally, our employee-partners enjoy:

• Competitive Pay
• 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
• Disability, Life and AD&D Insurance, 100% Company Paid
• Paid Time Off and Holidays
• Skills Development, Training and Career Advancement Opportunities

Company Information

Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index.

Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.

This job posting will remain open for at least five (5) days.

Job Category: Office Administration
Organization: Fire
Employee Status: Regular
Schedule: Full Time
Shift: 1st Shift