Customer Support Specialist - Training & Growth

Dutuc; Milwaukee (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Training and ongoing guidance

Supportive and collaborative team

Opportunities to develop customer care

Job summary

Dutuc is seeking a friendly, dependable Customer Service Representative to join our team. You will assist customers with questions, provide clear information about products and services, and listen to needs to identify suitable solutions.

This role is ideal for someone who enjoys helping people and building positive relationships. Training and ongoing support will be provided to help you develop your skills and grow professionally.

Qualifications

• Strong interpersonal and verbal communication skills.
• Friendly, approachable, and service-oriented attitude.
• Good listening and problem-solving abilities.
• Ability to adapt to changing priorities.
• Dependability and willingness to learn.
• Ability to work independently and collaboratively.
• Previous customer service experience is an advantage but not required.

Responsibilities

• Assist customers with questions, requests, and general service inquiries.
• Provide clear and accurate information about company products and services.
• Listen to customer needs and help identify appropriate solutions.
• Handle customer concerns with patience and professionalism.
• Build positive relationships through helpful and respectful interactions.
• Collaborate with team members to maintain service standards.
• Contribute to daily team objectives and customer satisfaction goals.

Skills

Interpersonal skills

Verbal communication

Listening and problem-solving

Adaptability

Dependability

Team collaboration

Customer service experience

Job description

Dutuc is seeking a friendly, dependable Customer Service Representative to join our team. You will assist customers with questions, provide clear information about products and services, and listen to needs to identify suitable solutions.

This role is ideal for someone who enjoys helping people and building positive relationships. Training and ongoing support will be provided to help you develop your skills and grow professionally.