Customer Support Specialist — On-Site Growth & Benefits

Uline; Hudson (WI); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health insurance

401(k) with match

Paid time off

Tuition assistance

Job summary

Uline is seeking a Customer Support Specialist in Hudson, WI to build relationships, deliver legendary service and provide solutions. Join a family-owned company with strong training and tools to support long-term career growth.

This on-site role offers varied full-time shifts and the potential for advancement. You will process orders, answer questions about products, pricing and shipping, and help customers navigate our online system.

Qualifications

• High school diploma or equivalent. Bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus, but if you are eager to learn, we will train you!

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Customer service

Communication

Problem solving

Listening

Customer service experience

Education

High school diploma

Bachelor's degree preferred

Job description

Uline is seeking a Customer Support Specialist in Hudson, WI to build relationships, deliver legendary service and provide solutions. Join a family-owned company with strong training and tools to support long-term career growth.

This on-site role offers varied full-time shifts and the potential for advancement. You will process orders, answer questions about products, pricing and shipping, and help customers navigate our online system.