Customer Support Specialist — Growth, Training & On-Site

Ninesmw; Woodbury (MN); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health insurance

401(k) with match

Paid holidays & PTO

Tuition assistance

Job summary

Uline is seeking a Customer Support Specialist at our Minnesota Branch. You will build customer relationships, provide solutions, and deliver legendary service. Join a family-owned company where training and tools set you up for long-term career success.

Key duties include processing orders, answering product, pricing and shipping questions, and helping customers navigate our website. High school diploma required; Bachelor’s preferred.

Qualifications

• High school diploma or equivalent.
• Bachelor’s degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus, but if you are eager to learn, we will train you!

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Communication

Problem-solving

Listening

Customer service

Education

High school diploma or equivalent

Bachelor’s degree preferred

Job description

Uline is seeking a Customer Support Specialist at our Minnesota Branch. You will build customer relationships, provide solutions, and deliver legendary service. Join a family-owned company where training and tools set you up for long-term career success.

Key duties include processing orders, answering product, pricing and shipping questions, and helping customers navigate our website. High school diploma required; Bachelor’s preferred.