Customer Support Specialist - Flexible Hours & Perks

Glow Brands; Sun City (KS); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Bonus opportunities

Free tanning & product discounts

Daily pay option

Friend & family deals

Free beverages and lunch Wednesdays

Relaxed dress code

Anniversary awards (years in service)

On-the-job training

Advancement opportunities

Fun environment with incentives

Wellness-focused Facebook group

Job summary

Sun Tan City is hiring for an E-Services Customer Service Representative in Kansas. On-the-job training is provided, and scheduling is flexible. You will handle customer and salon interactions, assist with social media, and support multiple Glow Brands locations.

No prior experience required; the role welcomes candidates who are eager to learn and deliver friendly, professional service. Benefits include opportunities for advancement and a positive team environment.

Qualifications

• Must have excellent customer service skills.
• Basic experience with Outlook, Word, and Excel is a plus.
• Must have the ability to work in a fast-paced environment.
• Strong verbal and written communication skills.
• Experience in customer service and resolution of escalated issues a plus.
• Ability to adapt quickly to change.

Responsibilities

• Handle incoming interactions from customers and salons dealing with various issues.
• Provide agent assistance and maintain social media.
• Perform additional administrative tasks to support Sun Tan City and Glow Brands locations.
• Maintain professional client relationships and meet needs as a service provider.
• Engage with clients to understand and recommend products and services.
• Respond to social media inquiries within defined timelines.
• Complete administrative duties accurately within department timelines.

Skills

Customer service

Computer skills

Job description

Sun Tan City is hiring for an E-Services Customer Service Representative in Kansas. On-the-job training is provided, and scheduling is flexible. You will handle customer and salon interactions, assist with social media, and support multiple Glow Brands locations.

No prior experience required; the role welcomes candidates who are eager to learn and deliver friendly, professional service. Benefits include opportunities for advancement and a positive team environment.