Customer Support Specialist

Egreenservices; Detroit (MI); Hybrid; USD 71,000 - 104,000; Full time

Benefits offered by this job

Hybrid work schedule

Personalized development plan

Job summary

PwC is seeking a Customer Support Specialist in Detroit, MI for a full-time, hybrid role. The position emphasizes testing over assumptions, with a compensation range of $71,000 to $104,000 per year, and a development plan tailored to your sales marketing career goals.

You will coach junior reps, adjust offers based on market shifts, and drive deals in the Detroit area. You’ll bring a Bachelor's degree or equivalent, comfort presenting to senior leadership, and strong written and verbal

Qualifications

• Bachelor's degree or equivalent practical experience.
• Experience presenting to senior leadership.
• Clear, plain-English written and verbal communication.
• Relationship-building and cross-functional collaboration.
• Ability to navigate ambiguity with incomplete briefs.
• Experience at a senior level in a full-time role.

Responsibilities

• Coach junior reps through negotiations.
• Read the sales marketing market and reposition the offer when it shifts.
• Turn cold leads into signed deals in Detroit, MI.
• Monitor competitor pricing across MI.
• Walk the Detroit, MI territory and know it well.
• Manage event sponsorships and lead-capture programs across Detroit, MI.

Skills

Senior experience

Sales marketing understanding

Communication

Education

Bachelor's degree or equivalent

Job description

Every great full-time marketer at PwC shares one trait: they'd rather test than assume, and this Customer Support Specialist seat rewards exactly that. This Customer Support Specialist role hands senior talent $71,000 - $104,000, a full-time arrangement in MI, and the latitude to call the shots.

Key Responsibilities

• Coach junior reps through their first nimble negotiation
• Read the sales marketing market and reposition the offer when it shifts
• Turn cold sales marketing leads into signed deals across Detroit, MI
• Keep a finger on competitor pricing across MI
• Walk the Detroit, MI territory and know it better than the map
• Manage event sponsorships and lead-capture programs across Detroit, MI

What You'll Bring

• Bachelor's degree in a related field, or equivalent practical experience
• Demonstrated comfort presenting to senior leadership
• A communication style that translates jargon back into plain English
• Real Written Communication chops, plus the Relationship Building curiosity to keep growing
• Comfort navigating ambiguity when the brief arrives half-written
• Demonstrated knack for making the low-drama feel manageable
• Experience at the senior level inside a full-time role

Plenty of firms claim to do sales marketing; PwC actually does it, and from Detroit no less, with a mission-driven stubbornness about quality. Nobody at PwC will hover over your shoulder; we hand you the keys and trust you to drive.

You'll receive $71,000 - $104,000, a hybrid schedule, and a personalized development plan tailored to your sales marketing career goals.

We bumped this posting hours ago because the role is still very much open.