Customer Support Representative Hiring Now

LoanMax Title Loans; Polk City (IA); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Health Benefits

Paid Holidays

Vacations

Retention Bonus

Paid Time Off

Paid On-site Training

Competitive Salaries

Weekly Pay

Job summary

LoanMax is seeking a Customer Service Representative in Des Moines, IA. This full-time, entry-level role offers on-site training and weekly pay while you build a career in customer service and loan processing.

You will answer customer inquiries, process loans, handle cash, and make collection calls with a focus on accuracy and reliability. Resumes should include employment history and education.

The company emphasizes dependable, honest staff with opportunities for advancement.

Qualifications

• Entry-level customer service role requiring basic computer/data entry skills.
• Collections experience preferred but not required.
• Must be 18+ and able to pass background checks.

Responsibilities

• Provide superior customer service to loan customers.
• Perform loan processing tasks.
• Handle cash accurately.
• Make collection calls as part of account management.

Skills

Customer service

Data entry

Computer literacy

Collections experience

Education

High School Diploma or GED

Job description

LoanMax- Customer Service Representative

Are you looking for a stable, full-time, entry-level position with career potential? If so, you've come to the right place!

Incentives

• We are currently hiring for our locations at 5802 Hickman Rd, Des Moines, IA 50322
• Full-Time Position: Monday - Friday 10am-6pm, Saturday 9am-2pm, closed on Sundays!
• Weekly Pay
• Health Benefits
• Paid Holidays
• Vacations
• Retention Bonus
• Paid Time Off
• Paid On-site Training
• Competitive Salaries

Requirements

• Must be at least 18 years old
• Must be able to work full time
• Have a high school degree or equivalent
• Basic computer and data entry experience
• Collections experience preferred
• Criminal background check
• Consumer credit check
• Drug screen

Primary Responsibilities

• Provide superior customer service
• Loan processing
• Cash handling
• Collection calls

Requisition Close Date

9/22/26

Notes

Resumes must include employment history, employment dates, description of each position, and educational background.

Our Background

LoanMax is one of America's most respected loan companies. We believe our customer service representatives are the heart of our business. We take pride in providing our customers with excellent service, and we have high expectations for our customer service representatives. We are looking for an individual who is motivated, honest, dependable, and seeking a career providing superior customer service.