Customer Support Representative (Dallas, Texas)

Texas Instruments Incorporated; Dallas, Northern (TX, KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Texas Instruments Incorporated in Dallas is seeking a Customer Support Representative to be the friendly voice and problem-solving champion for our valued customers. You will respond to inquiries, document interactions, and support cross-functional collaboration to resolve issues.

This on-site role Monday–Friday offers hands-on experience with data-driven metrics, process improvements, and the chance to build external and internal relationships while helping shape the future of technology with

Responsibilities

• Turn customer challenges into success stories
• Collaborate with cross-functional teams to tackle complex issues
• Contribute to improving our operational processes and customer experience
• Use internal systems to respond to customer inquiries and document customer interactions
• Leverage data to address customer problems and maintain operational success metrics
• Proactively resolve data discrepancies between TI and customers
• Gain valuable experience in building both external and internal relationships
• Be a part of a supportive team environment that values your input and ideas

Job description

Change the world. Love your job.

Are you passionate about helping people and solving problems? Do you thrive in a dynamic environment where no two days are the same? Join our Customer Support Center team and become an integral part of TI's success story!

As a Customer Support Representative, you'll be the friendly voice and problem-solving champion for our valued customers. You will:

• Turn customer challenges into success stories
• Collaborate with cross-functional teams to tackle complex issues
• Contribute to improving our operational processes and customer experience
• Use internal systems to respond to customer inquiries and document customer interactions
• Leverage data to address customer problems and maintain operational success metrics
• Proactively resolve data discrepancies between TI and customers
• Gain valuable experience in building both external and internal relationships
• Be a part of a supportive team environment that values your input and ideas

Special note:

This role in on-site Monday - Friday.

Join us and be part of a team that's shaping the future of technology while providing world-class customer support. Your journey to an exciting career starts here!

Texas Instruments will not sponsor job applicants for visas or work authorization for this position.