Customer Support Representative

Motion Recruitment; Kennesaw (GA); On-site; USD 27,552 - 33,062; Full time

Job summary

A life sciences and diagnostics company in Kennesaw, GA, is hiring a Sales Support Representative for a 3-month onsite contract. The role involves coordinating customer order fulfillment and collaborating with diverse teams. Ideal candidates have 1-2 years in account management or sales, with order management software experience preferred. Competitive hourly pay ranging from $20.00 to $24.00 is offered.

Qualifications

• 1-2 years of experience in account management, marketing, sales, or customer experience.
• Experience with order management/ERP software, ideally Sage.
• Experience working within life sciences is a plus.

Responsibilities

• Coordinating with various groups to meet customer needs.
• Main contact for all aspects of customer order fulfillment.
• Engage in pre/post-sales marketing activities.

Skills

Account management

Customer service

Technical support

Tools

Sage

Job description

Overview

Our client, a life sciences and diagnostics company, is actively hiring a Sales Support Representative to join their team in Kennesaw, GA. This role will be fully onsite. This position is a 3-month W2 contract with benefits.

Base pay range: $20.00/hr - $24.00/hr

Responsibilities

• Coordinating and collaborating with groups within the organization (lab scientists, marketing, order fulfillment, shipping, outside sales, and more) to meet customer needs.
• Be the main contact for all aspects of customer order fulfillment, including sales, technical support, customer service, CRM data entry, and pre/post-sales marketing activities.

Qualifications

• 1-2 years of experience in account management, marketing, sales, or customer experience
• Experience with order management/ERP software, ideally Sage
• Experience working within life sciences is a plus

Company and EEO

Motion Recruitment Partners is an Equal Opportunity Employer, including disability/vets. All applicants must be authorized to work full-time in the country of application. No sponsorship is currently available. Employment is subject to pre-employment screening. Accommodation will be provided during the hiring process as required.

Additional details

• Seniority level: Entry level
• Employment type: Contract
• Job function: Sales, Business Development, and Marketing
• Industries: Hospitals and Health Care, Biotechnology Research, and Retail Health and Personal Care Products