Customer Support Rep

Alliedonesource; Overland Park (KS); On-site; USD 30,000 - 36,000; Full time

Job summary

Allied OneSource in Overland Park, KS is seeking customer-focused individuals for an inbound call role. Training and support will be provided to build a successful career while making a positive impact daily.

You will field calls from medical providers and consumers about benefits, research questions, and work across multiple screens to deliver professional, high-quality service.

Qualifications

• Customer service experience preferred; transferable skills welcomed.
• Health or Life Insurance OR prescription or banking experience a plus.
• Strong computer skills and ability to work in multiple systems and screens.
• Microsoft Office experience a plus.
• Positive attitude and coachable mindset contribute to team culture.

Responsibilities

• Field inbound calls from medical providers asking benefits questions.
• Field inbound calls from consumers regarding Life Insurance benefits.
• Research questions from providers.
• Work with multiple screens and systems.
• Provide professional, high-quality service on every call.

Skills

Customer service

Computer skills

Microsoft Office

Positive attitude

Willingness to learn

Job description

Join a team that values people as much as performance! We're looking for customer-focused individuals who are eager to learn, thrive in a fast-paced environment, and enjoy helping others. Whether you have call center experience or strong transferable customer service skills, we'll provide the training and support you need to build a successful career while making a positive impact every day.

Job Duties:

• Field inbound calls from medical providers asking benefits questions
• Field inbound calls from consumers regarding Life Insurance benefits
• Responsible for researching questions from providers
• Work with multiple screens and systems
• Focus on professional, quality calls and excellent service

Job Requirements and Preferred Background

• Customer service experience preferred; we welcome candidates with strong transferable skills, a positive attitude, and a willingness to learn, even without extensive call center experience.
• Health or Life Insurance OR prescription or bankingexperience a plus
• Strong computer skills and ability to work in multiple systems and multiple screens
• Microsoft Office experience
• Positive attitude, coachable mindset, and a commitment to contributing to a positive team culture.

• Pay:$22 per hour
• Contract-to-hire
• Hours:M-F, 8:30 -5

Ready to make an impact in a stable, benefits-focused inbound role with great hours?

Allied OneSource is connecting great people with great opportunities. #INDPROFKC