Customer Support Professional

Butler America Aerospace L.L.C.; City of Rome (NY); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

401K

Medical insurance

Dental

Vision

Sick time

Job summary

Butler America Aerospace, LLC. in Rome, NY, is seeking a detail-oriented Customer Support Professional to manage customer purchase orders for Aftermarket and Original Equipment, coordinating revisions and supporting the demand team.

You will review orders against pricing and terms to ensure accuracy and deliver a strong customer service experience to customers and internal teams. Preferred qualifications include experience with SAP, proficiency in MS Office (Word, Excel, Outlook), and a

Qualifications

• Experience using SAP to manage orders and data.
• Proficient in Word, Excel, and Outlook for daily tasks.
• Background in customer service or contract administration is preferred.

Responsibilities

• Pull and manage customer purchase orders for Aftermarket (AM) and Original Equipment (OE), including revisions.
• Review orders against approved pricing, terms, and conditions.
• Provide a strong customer service experience for customers and internal teams.

Skills

SAP experience

MS Office

Customer service

Tools

SAP

Job description

Customer Support Professional

Location:Rome, NY

Job ID: #73116

Pay Range: $22-25

We are seeking a detail-oriented professional to manage customer purchase orders and support demand team.

Key Responsibilities

• Pull and manage customer purchase orders for both Aftermarket (AM) and Original Equipment (OE), including any revisions.
• Review purchase orders against approved pricing, terms, and conditions.
• Provide a strong customer service experience for customers and internal teams.

Preferred Qualifications

• Experience working with SAP.
• Proficient in Microsoft Office programs (Word, Excel, Outlook).
• Proven background in customer service or contract administration.
• Attention to detail.

US Citizen

Benefits provided:

401K,medical, dental, and vision, sick time as applicable to state law

Butler America Aerospace, LLC. is an equal opportunity employer. Butler evaluates applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. The Butler America Aerospace, LLC. EEO Policy Statement and "Know Your Rights" Poster is available here: Applicant and Employee Notices.

Butler America Aerospace, LLC. is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact the Human Resources Department at [e-mail]. #ZR