Customer Support & Logistics Liaison — First Shift

Trigo Group; Summerville (SC); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Job summary

TRIGO Global Quality Solutions in Summerville, SC is seeking Customer Support Specialists for first-shift roles. You will coordinate inventory, logistics, warehousing, and quality support across suppliers and customers.

We seek organized, customer-focused professionals who thrive in a fast-paced environment and are committed to delivering exceptional service and building strong customer relationships.

Qualifications

• Must speak and read English.
• -Experience in warehousing, logistics, and inventory processes.
• Ability to multitask in a fast-paced environment.
• Reliable transportation to Summerville, SC.
• Experience with WMS and inventory reporting.

Responsibilities

• Build and foster strong relationships with customers across warehousing, logistics, inspection, and services.
• Maintain customer accounts and protect confidentiality.
• Handle inquiries, address complaints, and provide solutions.
• Track, receive, inventory, and ship customer inventory in WMS.
• Prepare and send ASN and invoices to end customers, manually or via EDI.
• Conduct cycle counts and annual physical inventories.
• Communicate supplier inventory levels and delivery performance.
• Perform other duties as assigned.

Skills

Organized

Customer-focused

Interpersonal skills

Multitasking

English proficiency

Education

High School Diploma or GED

Tools

WMS

Microsoft Excel

Inventory software

EDI transactions

Job description

TRIGO Global Quality Solutions in Summerville, SC is seeking Customer Support Specialists for first-shift roles. You will coordinate inventory, logistics, warehousing, and quality support across suppliers and customers.

We seek organized, customer-focused professionals who thrive in a fast-paced environment and are committed to delivering exceptional service and building strong customer relationships.