Quality Support Technician

The TRIGO Group; Mossville (IL); On-site; USD 28,000 - 34,000; Full time

Job summary

TRIGO Global Quality Solutions in Mossville, IL, seeks a Quality Support Technician for the Heavy Transportation division. This first-shift, non-exempt role runs 6:30 a.m. to 3:00 p.m., Monday through Friday, with a pay range of $20.00 to $25.00 per hour based on experience.

The position focuses on audits, verification, data collection, and measurement support to meet customer requirements. You will flex across multiple quality functions, assist with CMM operations as needed, maintain accurate

Qualifications

• High school diploma or equivalent.
• Experience performing audits, inspections, measurements, or process verification is beneficial.
• Must be able to speak, read, and write English.
• Experience using precision measuring tools preferred.
• Willingness to learn CMM operation and metrology principles.
• Ability to follow procedures and maintain quality records.

Responsibilities

• Perform product, process, and documentation audits for compliance.
• Evaluate manufactured products using approved inspection methods.
• Record, document, and communicate audit findings and quality observations.
• Support containment, sorting, and quality assurance activities.
• Review work instructions, specs, and related documentation for standards.
• Maintain accurate quality records and complete required reports timely.
• Assist with data collection and corrective actions.
• Provide backup for Coordinate Measuring Machine (CMM) operations.
• Follow all customer, company, safety, and quality procedures.
• Adapt to changing priorities and support multiple quality functions.
• Train on cleanliness laboratory processes to support testing activities.
• Serve as a backup resource for cleanliness laboratory operations.

Skills

English fluency

Communication skills

Attention to detail

Quality systems

CMM awareness

MS Office proficiency

Independent & team work

Reading drawings/specs

Multitasking

Reliable transportation

Calipers/micrometers/gauges

Education

High school diploma

Tools

Calipers

Micrometers

Gauges

CMM operations

Job description

TRIGO Global Quality Solutions has an immediate opening for a Quality Support Technician within our Heavy Transportation division in Mossville, IL. This is a first-shift, non-exempt position working 6:30 a.m. to 3:00 p.m., Monday through Friday, with an anticipated pay range of $20.00 to $25.00 per hour, based on experience.

Overall Purpose

Ensure product and process compliance by performing quality audits, verification activities, data collection, and measurement support while maintaining adherence to customer requirements, company procedures, and quality standards. This role serves as a flexible resource capable of supporting multiple quality functions and assisting with CMM operations as business needs dictate.

Reports To

Direct: Shift Supervisor and Site Manager Indirect : Area Manager/ Director of Operations

Responsibilities

• Perform product, process, and documentation audits to verify compliance with customer and company requirements.
• Evaluate manufactured products using approved inspection and measurement methods.
• Record, document, and communicate audit findings, product concerns, and quality observations.
• Support containment, sorting, and quality assurance activities as required.
• Review work instructions, specifications, and related documentation to ensure compliance with established standards.
• Maintain accurate quality records and complete required reports in a timely manner.
• Assist with data collection and analysis to support quality objectives and corrective actions.
• Complete training and provide backup support for Coordinate Measuring Machine (CMM) operations.
• Follow all customer, company, safety, and quality procedures.
• Adapt to changing priorities and provide support across multiple quality functions as needed.
• Train on manufacturing cleanliness laboratory processes to support component and assembly testing activities and ensure compliance with customer and quality requirements.
• Serve as a backup resource for cleanliness laboratory operations, assisting with sample analysis, recordkeeping, and communication of test results as needed.
• Complete other duties and/or responsibilities as assigned

Knowledge, Skills, Abilities

• Hard Skills
  • Must be able to speak, read, and write English
  • Demonstrated proficiency in written and verbal communication
  • Must be able to multi-task and prioritize work effectively
  • Ability to work in a fast-paced environment
  • Must have reliable transportation
  • Strong attention to detail and commitment to quality standards.
  • Ability to follow standardized procedures and work instructions consistently.
  • Basic understanding of manufacturing and quality systems.
  • Experience using precision measuring equipment such as calipers, micrometers, and gauges preferred.
  • Ability to read and interpret specifications, drawings, and technical documentation preferred.
  • Strong verbal and written communication skills.
  • Proficiency with Microsoft Office applications and data entry systems.
  • Ability to work independently and collaboratively within a team environment.
  • Willingness to learn CMM operation and metrology principles.
  • Ability to follow detailed laboratory procedures and quality standards while training to support cleanliness testing activities.
• Values & Attitudes
  • Global team spirit
    • Team player
    • Caring for people
    • Open-minded
  • Excellence
    • Reactive
    • Resilient to pressure
    • Rigorous
  • Customer focus
    • Customer oriented
    • Reliable & trustworthy
    • Flexible
  • Initiative
    • Autonomous
    • Innovative
    • Daring

Work Experience

• Prior experience in manufacturing, quality, production, or other detail-oriented industrial environments preferred.
• Experience performing audits, inspections, measurements, documentation review, or process verification activities is beneficial; exposure to precision measurement equipment, blueprint reading, or CMM operations is a plus.
• Experience working in a customer-focused manufacturing environment preferred.

Education Background

• High school diploma or equivalent

About TRIGO Global Quality Solutions

Founded in 1997, TRIGO is a multinational company providing operational Quality Management solutions for the manufacturing sector, especially in the automotive and aerospace industries. With a team of more than ten thousand professionals present in 20+ countries across 4 continents, TRIGO offers a comprehensive portfolio of Quality Assurance services ranging from inspection to expert auditing, consulting and training.

The unrivaled expertise, industrial mindset and extensive global footprint that TRIGO has built up over the last 3 decades has made TRIGO the leading quality solutions provider using the latest innovative and reliable digital systems and standard processes, delivering results in the most demanding industries. TRIGO has recently started to expand its clientele by offering quality services to the medical, chemical and food industries.

Equal Employment Opportunity

TRIGO Global Quality Solutions is committed to the core values of equal employment opportunity. We are committed to treating people fairly, and with respect and dignity. We offer employment opportunities based upon an individual's qualifications and performance, free from discrimination or harassment because of race, ancestry, place of origin, ethnic origin, color, citizenship, creed, sex, sexual orientation, age, marital status, family status, and disability.