Customer Support | Cruise Specialist

Destination Careers; Oregon; Hybrid; USD 30,000 - 65,000; Full time

Benefits offered by this job

Remote role

Flexible scheduling

Cruise perks

FAM trips

Hotel & Resort discounts

Exclusive tools & team support

Job summary

Destination Careers is seeking a Cruise Travel Specialist to help clients book unforgettable sea experiences. You’ll guide travelers from luxury cruises to family adventures, recommending itineraries, and coordinating flights, hotels, and pre/post-cruise plans to fit every schedule.

This remote position offers flexible scheduling, cruise-specific perks, FAM trips, and access to exclusive tools. Ideal candidates have cruise booking experience, strong product knowledge, and superb upselling and

Qualifications

• Previous experience booking or selling cruises (preferred).
• Strong knowledge of ocean and river cruise options.
• Ability to work independently and stay organized.
• Excellent customer service and upselling skills.

Responsibilities

• Recommend cruise lines, ships, and itineraries based on client preferences.
• Coordinate pre- and post-cruise travel, including flights and hotel stays.
• Book specialty dining, excursions, and onboard experiences.
• Track promotions, upgrades, and loyalty program benefits.
• Maintain expert-level knowledge of major cruise lines and destinations.

Skills

Cruise booking

Ocean/River cruises

Independent work

Upselling

Job description

Job Title: Cruise Travel Specialist

Location:

RemoteOverviewWe are seeking a detail-oriented

Cruise Travel Specialist

to help clients book unforgettable experiences at sea. From luxury cruises to family-friendly adventures, you’ll guide travelers in finding the perfect itinerary.

Key Responsibilities:

• Recommend cruise lines, ships, and itineraries based on client preferences.
• Coordinate pre- and post-cruise travel, including flights and hotel stays.
• Book specialty dining, excursions, and onboard experiences.
• Track promotions, upgrades, and loyalty program benefits.
• Maintain expert-level knowledge of major cruise lines and destinations.

What You Bring:

• Prior experience booking or selling cruises (preferred).
• Strong knowledge of ocean and river cruise options.
• Ability to work independently and stay organized.
• Excellent customer service and upselling skills.

Benefits:

• Remote role
• with flexible scheduling.
• Cruise‑specific travel perks, FAM trips, Hotel & Resort discountsAccess to exclusive industry tools and support from a dedicated team.

$30,000 - $65,000 a year