Customer Support Associate - Work from Home - Kansas City, KS

Anomaly Squared; Kansas City (MO); Remote; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic and innovative customer contact center that values personal and professional growth. As a Contact Center Specialist, you will work remotely, engaging with clients through inbound and outbound calls. This role requires excellent communication skills and the ability to adapt in a fast-paced environment. Enjoy a laid-back atmosphere while contributing to meaningful projects with some of the best companies in the industry. This is a fantastic opportunity to advance your career in a supportive and flexible setting, where your contributions truly matter.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Time Off (PTO)

Remote Work

Remote Training

Qualifications

• High School Diploma or GED is required.
• Excellent verbal and written communication skills are essential.

Responsibilities

• Qualifying callers for various programs and services through calls.
• Scheduling appointments and recruiting patients as needed.

Skills

Verbal Communication Skills

Written Communication Skills

Adaptability

Product Knowledge

Windows Operating Systems

Education

High School Diploma or GED

Tools

Computer

Webcam

Internet Access

Job description

Anomaly Squared is growing again and if you’re looking to join a fun, laid back environment that provides opportunities for personal and professional growth, please consider applying. A² is an innovative customer contact center that offers a launching point for all employees to advance on their career path.

Position Description:

We are seeking At-Home Contact Center Specialists available to work Full-time or Part-time. You would be responsible for qualifying callers for programs, products, or services that our clients offer through outbound and inbound calls, including but not limited to, Appointment Scheduling, Insurance Lead Qualification, Patient Recruitment, and Medical Appointment Setting. We work with some of the best and most recognized companies in their industries, so professionalism and excellent communication skills are a must!

Wage:

$10.00 per hour

Minimum Requirements:

• High School Diploma or GED is required
• Great Verbal and Written Communication Skills
• Working Knowledge of Windows Based Operating Systems including Google Chrome
• Can Demonstrate Product Knowledge once Nesting Period is Complete
• Ability to Adapt in a Fast-Changing Environment
• Own a computer at home (CANNOT be a Chromebook, Notebook, or MacBook)
• Webcam
• Internet access
• Must have a desk/workstation in a quiet workspace

Employment BENEFITS:

Remote work.

Remote training.

For Full-time employees ONLY:

Medical, Dental, Vision, STD, LTD, Life and AD&D after 90-day probationary period if elected.

401(k) after 90-day probationary period if elected.

PTO after 6 months of employment.

NOTE: We are accepting online applications only. Unfortunately, there is no time available to handle additional phone call inquiries for the limited number of spaces we have open.

Anomaly Squared is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.