Customer Support Associate - Work from Home - Conway, SC

Anomaly Squared; Conway (AR); Remote; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company that values personal and professional growth! As an At-Home Contact Center Specialist, you'll thrive in a fun, laid-back environment while handling calls for some of the best companies in the industry. This role offers flexibility with both full-time and part-time options, allowing you to balance work and life effectively. You'll be responsible for qualifying callers and providing excellent service, all from the comfort of your home. With remote training and opportunities for advancement, this position is perfect for those looking to make a meaningful impact while enjoying the perks of remote work. Don't miss the chance to grow your career in a supportive atmosphere!

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Time Off (PTO)

Remote Work

Life Insurance

Short-Term Disability

Long-Term Disability

Qualifications

• High School Diploma or GED is required.
• Excellent verbal and written communication skills are essential.

Responsibilities

• Qualifying callers for programs, products, or services.
• Handling outbound and inbound calls for various tasks.

Skills

Verbal Communication Skills

Written Communication Skills

Adaptability

Product Knowledge

Knowledge of Windows Operating Systems

Education

High School Diploma or GED

Tools

Computer

Webcam

Internet Access

Job description

Anomaly Squared is growing again and if you’re looking to join a fun, laid back environment that provides opportunities for personal and professional growth, please consider applying. A² is an innovative customer contact center that offers a launching point for all employees to advance on their career path.

Position Description:

We are seeking At-Home Contact Center Specialists available to work Full-time or Part-time. You would be responsible for qualifying callers for programs, products or services that our clients offer through outbound and inbound calls, including but not limited to, Appointment Scheduling, Insurance Lead Qualification, Patient Recruitment, and Medical Appointment Setting. We work with some of the best and most recognized companies in their industries, so professionalism and excellent communication skills are a must!

Wage: $10.00 per hour

Minimum Requirements:

• High School Diploma or GED is required
• Great Verbal and Written Communication Skills
• Working Knowledge of Windows Based Operating Systems including Google Chrome
• Can Demonstrate Product Knowledge once Nesting Period is Complete
• Ability to Adapt in a Fast-Changing Environment
• Own a computer at home (CANNOT be a Chromebook, Notebook, or MacBook)
• Webcam
• Internet access
• Must have a desk/workstation in a quiet workspace

Employment BENEFITS:

Remote work and training.

For Full-time employees ONLY:

Medical, Dental, Vision, STD, LTD, Life and AD&D after 90-day probationary period if elected. 401(k) after 90-day probationary period if elected. PTO after 6 months of employment.

NOTE: We are accepting online applications only. Unfortunately, there is no time available to handle additional phone call inquiries for the limited number of spaces we have open.

Anomaly Squared is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.