Customer Support Associate — Training & Growth

Lorygen Group; Los Angeles (CA); Vor Ort; USD 21.000 - 28.000; Vollzeit

Benefits dieser Stelle

Training provided

Friendly team environment

Communication skills development

Professional growth opportunities

Competitive compensation

Zusammenfassung

Lorygen Group in Los Angeles is seeking a helpful, approachable Customer Service Assistant to support daily customer interactions and help create a positive experience for every person we serve. You will enjoy training, teamwork, and opportunities to strengthen communication and problem-solving skills in a friendly, collaborative setting.

This role emphasizes assisting customers, sharing clear information, and maintaining high satisfaction.

Qualifikationen

• Strong interpersonal and verbal communication skills.
• Patient, positive, and customer-focused attitude.
• Good problem-solving abilities and attention to detail.
• Ability to follow instructions and work collaboratively.
• Willingness to learn new procedures and responsibilities.
• Previous customer service experience is an advantage but not required.

Aufgaben

• Welcome customers and assist with general questions about products and services.
• Provide clear information and guidance based on customer needs.
• Help customers understand available options and identify suitable solutions.
• Maintain a friendly, professional, and welcoming environment.
• Work with colleagues to address customer requests efficiently.
• Share customer feedback and recurring questions with the appropriate team members.
• Support daily service activities and help maintain high customer satisfaction standards.
• Participate in training to improve product knowledge and service skills.

Kenntnisse

Interpersonal skills

Verbal communication

Problem-solving

Team collaboration

Attention to detail

Willingness to learn

Jobbeschreibung

Lorygen Group in Los Angeles is seeking a helpful, approachable Customer Service Assistant to support daily customer interactions and help create a positive experience for every person we serve. You will enjoy training, teamwork, and opportunities to strengthen communication and problem-solving skills in a friendly, collaborative setting.

This role emphasizes assisting customers, sharing clear information, and maintaining high satisfaction.