Customer Support Associate

HiJob.work; Remote; USD 35,000 - 45,000; Full time

Job summary

A reliable staffing agency is seeking a Customer Support Associate to enhance customer communication and service coordination. The ideal candidate values clear communication and structured processes, ensuring positive customer interactions. Responsibilities include managing customer requests, providing accurate information, resolving inquiries, and maintaining organized records. This role requires strong organizational skills and the ability to work effectively in a remote environment. Applications are reviewed as they are received.

Responsibilities

• Manage incoming customer requests and follow-ups.
• Provide accurate information and guidance.
• Resolve routine inquiries and document solutions.
• Maintain organized records of customer interactions.
• Support service quality improvements.
• Coordinate with internal teams when needed.

Skills

Clear and professional communication

Strong organizational skills

Ability to handle tasks with consistency and accuracy

Reliability and responsibility

Ability to work effectively in a remote environment

Job description

We are supporting a partner company in finding a Customer Support Associate to contribute to daily customer communication and service coordination.

This position is ideal for someone who values clear communication, structured processes, and delivering positive customer interactions.

What you will be working on

• Managing incoming customer requests and follow-ups
• Providing accurate information and guidance
• Resolving routine inquiries and documenting solutions
• Maintaining organized records of customer interactions
• Supporting service quality improvements
• Coordinating with internal teams when needed

What we are looking for

• Clear and professional communication
• Strong organizational skills
• Ability to handle tasks with consistency and accuracy
• Reliability and responsibility
• Ability to work effectively in a remote environment

Work format

Applications are reviewed as they are received.