Customer Support Associate

Aasma Careers; United States; Remoto; USD 3.500 - 7.100; Tempo integral

Benefícios oferecidos por esta vaga

Remote work

Resumo da vaga

Aasma Careers is hiring for a Language Interpreter (Customer Support) in a full-time remote role. The interpreter will provide accurate interpretation across Hindi, Urdu, Gujarati, Nepali, Tamil, Bengali, Punjabi, French, Italian, Russian, German, and English during calls and video sessions.

The role requires excellent English speaking skills, adherence to procedures, and the ability to work in rotating shifts including night shifts to cover US and UK time zones.

Qualificações

• Excellent listening and interpretation skills across multiple languages.
• Ability to interpret accurately during telephone and video conversations.

Responsabilidades

• Listen carefully and interpret conversations between speakers of different languages.
• Follow standard operating procedures for the process and organization.
• Provide accurate interpretation between English and target languages (and vice versa).
• Support customer interactions through language proficiency and neutral, impartial interpretation.

Conhecimentos

Hindi

Urdu

Gujarati

Nepali

Tamil

Bengali

Punjabi

French

German

Italian

Russian

English

Formação

12th / Diploma / Any Graduate

Descrição da vaga

We are hiring for our MNC client for Language Interpreter (Customer Support) Role. Permanent Work From Home | PAN India

Languages :-

• Hindi
• Urdu
• Gujarati
• Nepali
• Tamil
• Bengali
• Punjabi
• French
• German
• Italian
• Russian

Note :- Excellent English Speaking Skill Is Mandatory

Job Description:

This is a full-time remote role for a Language Interpreter. The Language Interpreter will be responsible for providing accurate interpretation in Hindi/Urdu/Gujarati/Nepali/Tamil/Bengali/Punjabi/French/Italian/Russian/German+ English Language during telephone and video conversations between individuals of different languages and backgrounds. The Language Interpreter will also be required to listen carefully to speakers' statements to interpret them correctly, ask questions when necessary, and remain neutral and impartial.

1. Responsible for listening and precisely interpreting communication between two different language speaking persons (Example: English To Hindi/Urdu/Gujarati/French/Nepali/Russian/German & Hindi/Urdu/Gujarati/French/Nepali/Russian To English)

2. Adhering to standard operating procedures required for the process and organization

• Job Role:- Language Interpreter
• Domain - Customer Support & Operations
• Location:- Permanent Work From Home
• Salary:-
• 35k CTC (30K In Hand) For Hindi/Urdu
• 8-10 LPA For French/Russian/Italian/German (Can Maximise Upto 12LPA If Canddate Have Excellent Skills & Relevant Experience)
• 30k-40K In Hand For Gujarati/Nepali/Tamil/Benagli/Punjabi
• Shifts:- First 3 months Night Shift (US & UK), After that rotational including day shift.
• Work days:- 5 days a week
• Week offs:- 2 Rotational week offs

Desired candidate profile:

• Education: 12th, Diploma / Any Graduate
• Experience: Fresher / Experience

Important Note :- For French/Russian/Italian/German, Minimum B2 Certified In French/Russian/Italian/German Language or B1 With Minimum 6 Month Experience or UG/PG Degree In French/Russian/Italian/German Language Is Mandatory.

Required Skill set:

1. Candidates should be highly proficient in Hindi/Urdu/Gujarati/Nepali/Tamil/Bengali/Punjabi/French/Italian/Russian/German Speaking & English Speaking

2. Command over Language with good understanding skills is required

3. Excellent Communication skills required

4. Candidate should be a good listener

5. Candidate should be energetic and should have positive approach towards issues handling

6. Candidates should be flexible to work in rotational shifts including night shift (5 days per week & 2

rotational days off)

Interview rounds

• HR interview(Telephonic)
• Hallo Ai Assessment Test
• Language Proficiency Test(In English and 2nd Language)
• Client Round (Final Virtual Interview)