Customer Support Assistant

Futura Marketing- und Vertriebsservice GmbH; Remote; USD 10,000 - 60,000; Part time

Job summary

A marketing and sales service company is seeking a remote Customer Support Assistant based in Puerto Rico. This part-time role offers flexible scheduling and full training. The position involves responding to customer inquiries, updating records, and resolving issues, with no prior experience necessary. Pay ranges from $21 to $26 per hour. If living in Puerto Rico and looking for work from home, this is a great opportunity to join a supportive team.

Benefits

$21-$26/hour, paid weekly

Remote work within Puerto Rico

Flexible part-time scheduling

Training and tools provided

Supportive and inclusive team

Structured onboarding process

Qualifications

• No support experience required.
• Must reside in Puerto Rico.
• Full training provided for the role.

Responsibilities

• Respond to customer emails and inquiries.
• Update order and shipping records.
• Help resolve delivery-related issues.
• Follow service workflows and scripts.
• Log support activity accurately.
• Escalate complex requests when needed.

Skills

Strong written communication

Basic computer and typing skills

Detail-oriented

Dependable

Fluent in English

Job description

Futura Marketing is hiring a remote Customer Support Assistant in Ponce, Puerto Rico. This is a part‑time position with weekday day shifts. No prior experience required — full training provided. Pay: $21‑$26/hour.

Responsibilities

• Respond to customer emails and inquiries
• Update order and shipping records
• Help resolve delivery‑related issues
• Follow service workflows and scripts
• Log support activity accurately
• Escalate complex requests when needed

Requirements

• No support experience required
• Strong written communication
• Basic computer and typing skills
• Detail‑oriented and dependable
• Fluent in English
• Must reside in Puerto Rico

Employee Advantages

• $21‑$26/hour, paid weekly
• Remote work within Puerto Rico
• Flexible part‑time scheduling
• Training and tools provided
• Supportive and inclusive team
• Structured onboarding process

Live in Puerto Rico and want to work from home? Apply now to join Futura Marketing as a Customer Support Assistant. A simple resume is required — we’ll take care of the rest!