Customer Support Assistant

Futura Marketing- und Vertriebsservice GmbH; Remote; USD 10,000 - 60,000; Part time

Job summary

A remote service company is seeking a part-time Customer Support Assistant in Fairbanks, Alaska. This role involves responding to customer inquiries, updating records, and resolving delivery issues without requiring prior experience. Strong written communication and basic computer skills are essential. The position offers flexibility, remote work, and full training, with pay ranging from $24 to $30 per hour. Ideal for those seeking a supportive and inclusive work environment while living in Alaska.

Benefits

$24-$30/hour, paid weekly

Flexible part-time scheduling

Training and tools provided

Supportive and inclusive team

Structured onboarding process

Qualifications

• No support experience required.
• Must reside in Alaska.
• Strong written communication skills necessary.

Responsibilities

• Respond to customer emails and inquiries.
• Update order and shipping records.
• Help resolve delivery-related issues.
• Follow service workflows and scripts.
• Log support activity accurately.
• Escalate complex requests when needed.

Skills

Strong written communication

Basic computer and typing skills

Detail-oriented

Dependable

Fluent in English

Job description

Futura Marketing is hiring a remote Customer Support Assistant in Fairbanks. This is a part‑time position with weekday day shifts. No prior experience required — full training provided. Pay: $24‑$30/hour.

Responsibilities

• Respond to customer emails and inquiries
• Update order and shipping records
• Help resolve delivery‑related issues
• Follow service workflows and scripts
• Log support activity accurately
• Escalate complex requests when needed

Requirements

• No support experience required
• Strong written communication
• Basic computer and typing skills
• Detail‑oriented and dependable
• Fluent in English
• Must reside in Alaska

Employee Advantages

• $24‑$30/hour, paid weekly
• Remote work within Alaska
• Flexible part‑time scheduling
• Training and tools provided
• Supportive and inclusive team
• Structured onboarding process

Live in Alaska and want to work from home? Apply now to join Futura Marketing as a Customer Support Assistant. A simple resume is required — we’ll take care of the rest!