Customer Supply Chain Specialist

Mgp-Ingredients; Town and Country (MO); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) Match

PTO

Job summary

MGP Ingredients is seeking a detail-oriented individual for an hourly role based in Saint Louis, MO, working from our Town & Country area Corporate Office. You will understand customer product needs and coordinate through Luxco and distributor supply chains to fulfill orders.

Responsibilities include entering sales orders into ERP, ensuring accuracy, coordinating ship timing with Logistics, and handling credit memos and account concerns with teams to ensure smooth fulfillment and customer

Qualifications

• Bachelor’s Degree in Business or related field preferred; will accept combination of education, training and experience that demonstrates the ability to perform the duties of this position.
• Minimum 1 year experience in related field. Strong typing and computer skills.
• Excellent written, verbal and interpersonal communication skills.
• Good organization skills
• Great problem-solving skills

Responsibilities

• Receive inbound customers’ purchase orders and enter associated sales orders into ERP
• Double check orders for accuracy and confirm back to customer any changes necessary for proper fulfillment
• Coordinate ship timing with Logistics and support customer through entire fulfillment process
• May be required to do proforma paperwork for Export Customers
• Establish and maintain a positive rapport with customers. Validate and initiate credit memos
• Coordinate account concerns with customers, accounting, and sales team. Maintain open and timely communication with customers through entire account handling process
• Requires quick problem-solving skills in a fast-paced environment
• Receive customer purchase orders and coordinate process flow through multi-departmental functions
• Be an integral and critical part of an organized cross-functional team to ensure special orders are completed and shipped to customers in a timely manner
• Projects as assigned by Vice President of Supply Chain

Skills

Typing

Computer skills

Written communication

Verbal communication

Interpersonal communication

Organization

Problem solving

Education

Bachelor's degree in Business or related field

Tools

ERP systems

Microsoft Office

Job description

Career Opportunities with MGP Ingredients

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MGP Ingredients is a leading supplier of premium distilled spirits and food ingredient solutions. Its Distilling Solutions segment provides bourbons, whiskeys, ryes, gins, and vodkas to craft and multinational brands. MGP's own Branded Spirts business is growing following the 2021 acquisition of Luxco, a top spirits producer, bottler, supplier, and importer as well as the 2023 acquisition of Penelope Bourbon, known for its wide range of uniquely blended expressions. Ingredient Solutions delivers nutritional, functional wheat- and pea-based ingredients aligned with consumer trends. The company operates in locations across the Midwestern U.S., and overseas in Northern Ireland and Mexico.

THE OPPORTUNITY:

This is an hourly position based out of Saint Louis, Missouri, and this person will work out of our Corporate Office in the Town & Country area. Purpose of this position is to understand our customers’ product needs and then meet those needs by communicating and coordinating through the Luxco and distributor supply chain. Participate in tasks and projects as assigned by management.

WHAT YOU WILL BE DOING:

• Receive inbound customers’ purchase orders and enter associated sales order into ERP
• Double check orders for accuracy and confirm back to customer any changes necessary for proper fulfillment
• Coordinate ship timing with Logistics and support customer through entire fulfillment process
• May be required to do proforma paperwork for Export Customers

Customer Account Management

• Establish and maintain a positive rapport with customers. Validate and initiate credit memos
• Coordinate account concerns with customers, accounting, and sales team. Maintain open and timely communication with customers through entire account handling process
• Requires quick problem-solving skills in a fast-paced environment

Promotional and Allocation Management

• Receive customer purchase orders and coordinate process flow through multi-departmental functions
• Be an integral and critical part of an organized cross-functional team to ensure special orders are completed and shipped to customers in a timely manner
• Projects as assigned by Vice President of Supply Chain

WHO WE ARE LOOKING FOR:

• Bachelor’s Degree in Business or related field preferred; will accept combination of education, training and experience that demonstrates the ability to perform the duties of this position.
• Minimum 1 year experience in related field.Strong typing and computer skills.
• Excellent written, verbal and interpersonal communication skills.
• Good organization skills
• Great problem-solving skills

PHYSICAL REQUIREMENTS:

• Includes frequently used office equipment, computer software programs, manuals, books, or other written resources. Computer, ERP systems, Microsoft Office. Calculator. Telephone.

If you require a reasonable accommodation in the employee selection process, please direct your inquiries to Caitlin Zbikowski, Talent Manager @ [e-mail].

If the above speaks to you, we’re excited to learn more about you! At MGP, we know that our people are our greatest strength. With different perspectives and unique ways of thinking, our employees are as varied as our products. We believe that inclusivity strengthens the organization and champions a company culture that is evolving to reflect all of us. Culture results from our behaviors, our personal commitment, our curiosity, how we collaborate, and the ways we courageously share our perspectives and expect others to do the same. Each of us can make a difference by fostering thinking and actions that empower us to connect, belong and grow together.

Compensation is competitive and is commensurate with experience. MGP offers exceptional medical, dental, vision, short and long-term disability, life insurance, 401(k) Match and PTO.

All successful candidates for this position will be required to submit to a criminal background check and drug test.