Customer Supply Chain Specialist

MGP Ingredients; St. Louis (MO); On-site; USD 25,000 - 33,000; Part time

Benefits offered by this job

Medical, Dental, Vision

Short & Long-term Disability

Life Insurance

401(k) Match

PTO

Job summary

MGP Ingredients in Saint Louis, MO is seeking an hourly Customer Account Coordinator to support the Luxco and distributor supply chain by entering orders, tracking fulfillment, and coordinating with Logistics. The role emphasizes strong communication, organization and problem-solving in a fast-paced environment.

The ideal candidate will have a Bachelor's in Business or related field (or equivalent experience) and at least 1 year in a related role, with strong typing and computer skills to manage

Qualifications

• Bachelor’s Degree in Business or related field preferred; combination of education, training and experience considered.
• Minimum 1 year experience in related field.
• Strong typing and computer skills.
• Excellent written, verbal and interpersonal communication skills.
• Good organization skills.
• Great problem-solving skills.

Responsibilities

• Enter inbound customers’ purchase orders and enter associated sales orders into ERP and verify accuracy.
• Coordinate ship timing with Logistics and support fulfillment through the entire process.
• May perform proforma paperwork for Export Customers.
• Establish and maintain a positive rapport with customers and initiate credit memos as needed.
• Coordinate account concerns with customers, accounting, and sales; maintain open communication throughout the process.
• Assist with cross-functional projects and ensure timely completion of orders.

Skills

Typing

Customer service

Communication skills

Interpersonal skills

Organization skills

Problem-solving

Computer skills

Education

Bachelor’s Degree in Business or related field

Tools

ERP systems

Job description

Career Opportunities with MGP Ingredients

A great place to work.

Share with friends or Subscribe!

Are you ready for new challenges and new opportunities?

Join our team!

Current job opportunities are posted here as they become available.

Subscribe to our RSS feeds to receive instant updates as new positions become available.

MGP Ingredients is a leading supplier of premium distilled spirits and food ingredient solutions. Its Distilling Solutions segment provides bourbons, whiskeys, ryes, gins, and vodkas to craft and multinational brands. MGP's own Branded Spirts business is growing following the 2021 acquisition of Luxco, a top spirits producer, bottler, supplier, and importer as well as the 2023 acquisition of Penelope Bourbon, known for its wide range of uniquely blended expressions. Ingredient Solutions delivers nutritional, functional wheat- and pea-based ingredients aligned with consumer trends. The company operates in locations across the Midwestern U.S., and overseas in Northern Ireland and Mexico.

THE OPPORTUNITY:

This is an hourly position based out of Saint Louis, Missouri, and this person will work out of our Corporate Office in the Town & Country area. Purpose of this position is to understand our customers’ product needs and then meet those needs by communicating and coordinating through the Luxco and distributor supply chain. Participate in tasks and projects as assigned by management.

WHAT YOU WILL BE DOING:

• Receive inbound customers’ purchase orders and enter associated sales order into ERP
• Double check orders for accuracy and confirm back to customer any changes necessary for proper fulfillment
• Coordinate ship timing with Logistics and support customer through entire fulfillment process
• May be required to do proforma paperwork for Export Customers

Customer Account Management

• Establish and maintain a positive rapport with customers. Validate and initiate credit memos
• Coordinate account concerns with customers, accounting, and sales team. Maintain open and timely communication with customers through entire account handling process
• Requires quick problem-solving skills in a fast-paced environment

Promotional and Allocation Management

• Receive customer purchase orders and coordinate process flow through multi-departmental functions
• Be an integral and critical part of an organized cross-functional team to ensure special orders are completed and shipped to customers in a timely manner
• Projects as assigned by Vice President of Supply Chain

WHO WE ARE LOOKING FOR:

• Bachelor’s Degree in Business or related field preferred; will accept combination of education, training and experience that demonstrates the ability to perform the duties of this position.
• Minimum 1 year experience in related field.Strong typing and computer skills.
• Excellent written, verbal and interpersonal communication skills.
• Good organization skills
• Great problem-solving skills

PHYSICAL REQUIREMENTS:

• Includes frequently used office equipment, computer software programs, manuals, books, or other written resources. Computer, ERP systems, Microsoft Office. Calculator. Telephone.

If you require a reasonable accommodation in the employee selection process, please direct your inquiries to Caitlin Zbikowski, Talent Manager @ [e-mail].

If the above speaks to you, we’re excited to learn more about you! At MGP, we know that our people are our greatest strength. With different perspectives and unique ways of thinking, our employees are as varied as our products. We believe that inclusivity strengthens the organization and champions a company culture that is evolving to reflect all of us. Culture results from our behaviors, our personal commitment, our curiosity, how we collaborate, and the ways we courageously share our perspectives and expect others to do the same. Each of us can make a difference by fostering thinking and actions that empower us to connect, belong and grow together.

Compensation is competitive and is commensurate with experience. MGP offers exceptional medical, dental, vision, short and long-term disability, life insurance, 401(k) Match and PTO.

All successful candidates for this position will be required to submit to a criminal background check and drug test.