Customer Success Specialist

McDonalds; Augusta (GA); On-site; USD 54,000 - 84,000; Part time

Benefits offered by this job

Mentorship

Benefits

Flexible part-time hours

Job summary

McDonalds in Augusta, GA is hiring a part-time Customer Success Specialist who can engage CFOs and local small-business owners in the same afternoon. The role offers $54,000-$84,000 for four years of upselling, with mentorship, benefits, and flexible part-time hours that respect life in GA.

Key responsibilities include winning back accounts, driving Salesforce Service Cloud adoption for the GA team, monitoring competitor pricing, qualifying inbound leads, and steering the mentorship-focused

Qualifications

• Strong analytical and problem-solving capabilities.
• 5+ years putting Salesforce Service Cloud to work in a sales marketing setting.
• Demonstrated wins in sales marketing work near Augusta, GA.

Responsibilities

• Win back the accounts a previous Customer Success Specialist let slip.
• Push Salesforce Service Cloud adoption so the GA team stops flying blind.
• Keep a finger on competitor pricing across GA.
• Qualify inbound leads and route them through the sales funnel efficiently.
• Sell the mentorship-focused roadmap, not just today's feature set.

Skills

Analytical skills

Sales experience

Tools

Salesforce Service Cloud

Twilio Flex

Job description

McDonalds is hiring a part-time Customer Success Specialist who can speak to a CFO and an Augusta small-business owner in the same afternoon. This is $54,000 - $84,000 for 4 years of Upselling, a part-time schedule, and a mid-level stake in where McDonalds heads next.

Key Responsibilities

• Win back the accounts a previous Customer Success Specialist let slip
• Push Salesforce Service Cloud adoption so the GA team stops flying blind
• Keep a finger on competitor pricing across GA
• Qualify inbound leads and route them through the sales funnel efficiently
• Sell the mentorship-focused roadmap, not just today's feature set

What You'll Bring

• Strong analytical and problem-solving capabilities
• Working familiarity with part-time schedules and team norms at McDonalds
• Demonstrated wins in sales marketing work somewhere near Augusta, GA
• Proven Twilio Flex results, ideally seasoned in Augusta, GA
• 5+ years putting Salesforce Service Cloud to work in a sales marketing setting
• Comfort owning a number that goes up or down because of you

For all its thoughtfully-bold ambition, McDonalds still operates like the scrappy Augusta startup that first cracked sales marketing years ago. We keep the part-time workload sustainable so your best CSAT Reporting work isn't your last gasp.

The whole offer in one line: $54,000 - $84,000, mentorship, benefits, and flexible part-time hours that respect the life you have in GA.