Customer Success - Senior Project Manager

TruTechnologies, makers of TruLab; Durham (NC); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Exposure to all aspects of building a growth technology company

Close contact with experienced leadership

Opportunities to advance and develop as the company grows

Job summary

A clinical technology company in Durham, NC, is seeking a Senior Project Manager to lead implementation efforts across multiple clinical drug trials. The ideal candidate will manage customer relationships and coordinate project activities, requiring excellent communication and project management skills. The role offers exposure to a growing technology firm, opportunities for advancement, and the chance to influence major decisions within the company.

Qualifications

• Demonstrated ability to coordinate actions between multiple groups.
• Superior verbal and written communication skills required.
• Proven project management experience, PMP preferred.
• PMP certification preferred but not required.
• Eye for detail and accuracy in project execution.
• Interest in how new technology can drive progress.

Responsibilities

• Lead projects through the development of project plans.
• Manage customer relationships effectively.
• Coordinate activities between various teams and resources.
• Coordinate activities of various groups, internally and externally.
• Communicate updates to drive success in a timely manner.
• Collaborate with site staff and pharma employees to ensure implementation success.
• Identify and mitigate risk factors for successful deployments.
• Report to TruTechnologies leadership.

Skills

Project management

Communication skills

Attention to detail

Ability to manage multiple projects

Detail oriented

Technology innovation

Job description

Position Overview

The Senior Project Manager is a full-time role located in RTP, NC. This person will be responsible for leading TruTechnologies' implementation efforts across multiple clinical drug trials simultaneously. Primary responsibilities will include leading projects through the development of project plans, managing customer relationships, and coordinating the activities between various teams and resources.

This includes facilitating the day-to-day operations and interactions of both internal and external stakeholders to ensure successful execution of a full project lifecycle.

We are looking for candidates who are detail-oriented, proactive, and thrive in a fast-paced, dynamically growing environment. Ideal candidates have a passion for service to clients, the ability to learn quickly and execute with excellence, and possess excellent organization and communication skills.

What You’ll Do

• Build and manage relationships with TruTechnologies' customers
• Design comprehensive project plans and concurrently manage several projects
• Assign responsibilities and ensure accountability to meet deadlines and achieve goals
• Coordinate the activities and interactions of various groups, internally and externally
• Effectively communicate updates and responsibilities to drive success in a timely manner
• Work closely with site staff and pharma employees to ensure implementation success and resolve issues as they arise
• Identify and mitigate risk factors to ensure successful deployments
• Report directly to the TruTechnologies leadership team

What You’ll Need

• Ability to effectively manage multiple projects at once with detailed focus
• Superior communication skills, both verbal and written
• Demonstrated ability to coordinate actions between multiple groups of people
• Proven project management experience, PMP is preferred but not required
• A strong attention to detail
• A passion for how new technology can innovate and drive progress

What You’ll Get

• Exposure to all aspects of building a growth technology company
• Close contact with TruTechnologies' experienced leadership team
• An opportunity to have a voice in major decisions
• To be part of the team revolutionizing sample tracking and advancing clinical research
• Opportunities to advance and develop as the company grows